SERVICENOW · CIS-SIR

ServiceNow CIS-SIR Exam Practice Questions

125 questionsPDF by emailUpdated September 2026

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Three of the 125 questions in this pack

Question 1

What makes a playbook appear for a Security Incident if using Flow Designer?

  1. Actions defined to create tasks
  2. Trigger set to conditions that match the security incident
  3. Runbook property set to true
  4. Service Criticality set to High
Show answer and explanation

Correct answer: B. Trigger set to conditions that match the security incident

incident A playbook in Flow Designer becomes visible for a Security Incident when the trigger conditions are configured to match the specific incident criteria. The trigger acts as the entry point that determines whether the playbook should be available and executable for incidents meeting those conditions.

Why the other options are wrong

  • A. Actions that create tasks are part of the playbook's execution steps, not what makes it appear in the first place.
  • C. The Runbook property controls different aspects of playbook behavior but is not the mechanism for display visibility.
  • D. Service Criticality is an incident attribute that may influence severity or priority but does not control playbook visibility.

Question 2

What is the purpose of Calculator Groups as opposed to Calculators?

  1. To provide metadata about the calculators
  2. To allow the agent to select which calculator they want to execute
  3. To set the condition for all calculators to run
  4. To ensure one at maximum will run per group
Show answer and explanation

Correct answer: D. To ensure one at maximum will run per group

Calculator Groups are designed to ensure that only one calculator within the group executes at maximum per evaluation cycle. This prevents multiple calculators in the same group from running simultaneously, providing mutual exclusivity and control over calculation execution.

Why the other options are wrong

  • A. While groups may organize calculators, providing metadata is not their primary purpose.
  • B. Agent selection of individual calculators is not the purpose of grouping them together.
  • C. Setting conditions applies to individual calculators or the triggering mechanism, not the fundamental purpose of grouping.

Question 3

The following term is used to describe any observable occurrence: __________.

  1. Incident
  2. Log
  3. Ticket
  4. Alert
  5. Event
Show answer and explanation

Correct answer: E. Event

An Event is the standard IT term used to describe any observable occurrence in a system. Events are the foundational data points that trigger alerts, incidents, and other downstream processes in IT and security operations.

Why the other options are wrong

  • A. An Incident is a categorized problem requiring response, not simply any observable occurrence.
  • B. A Log is a record of events but is not the term for the occurrence itself.
  • C. A Ticket is a request or case object, not the basic observable occurrence.
  • D. An Alert is a notification triggered by events but is not the observable occurrence itself.

See all 10 free questions Get the full pack, US$39

125 practice questions for ServiceNow Certified Implementation Specialist: Security Incident Response (CIS-SIR), with full explanations.

Every question comes with the correct answer, the reasoning behind it, and a short note on why each wrong option is wrong. Work through it once with the answers, then again with the questions-only copy under exam conditions.

  • 125 questions across all six CIS-SIR domains
  • Answers and explanations for every question, including the wrong options
  • A questions-only PDF for timed practice runs
  • Instant delivery by email the moment you check out
  • Free monthly updates for as long as the exam is live
  • Pass or your money back

A CIS-SIR attempt costs US$450. This pack is US$39, paid once.

Try 10 questions free before you buy.

Last updated September 2026 · 125 questions

What makes the CIS-SIR hard

CIS-SIR is the Security Operations exam for the incident side of the house, and its blueprint is unusual for ServiceNow in that a single domain, Automation and Standard Processes, carries almost a third of the marks. That reflects where the product has gone: SIR is now mostly playbooks, runbooks and automated enrichment, and the exam, currently cut against the Zurich release, tests whether you can build that rather than just work a security incident by hand. It is 60 questions in 90 minutes.

Automation and Standard Processes is 30%: the Automate Security Incident Response framework, process automation with playbooks and runbooks, flow based response and User Reported Phishing. Overview and Data Visualization at 15% covers the SIR architecture and components and its dashboards. Security Incident Response Management at 15% covers the SIR Workspace, automated assignment options, escalation paths, security tags and process definitions.

Creation and Threat Intelligence at 14% covers how security incidents are created from email, alerts and integrations, major security incident management, threat intelligence concepts and the MITRE ATT&CK framework as it appears in the platform. Integrations at 14% covers the ServiceNow Store and Share, managing pre-built integrations with SIEM, EDR and threat feeds, building custom integrations and the Threat Intelligence Service Center. Risk Calculations and Post Incident Response at 12% covers calculator groups and risk scores, post incident reviews and the link to Event Management. Know the difference between a playbook and a runbook and where each executes; it comes up more than once.

About the exam

CIS-SIR (Certified Implementation Specialist, Security Incident Response) certifies the ability to implement ServiceNow Security Incident Response: overview and data visualisation, incident creation and threat intelligence, integrations, response management, risk calculations and post incident review, and automation with playbooks and runbooks. Prerequisite: the CIS Data Foundations (CMDB and CSDM) certification. ServiceNow recommends the Security Incident Response Fundamentals and Implementation courses.

Exam domains

  • Security Incident Response Overview and Data Visualization: 15%
  • Security Incident Creation and Threat Intelligence: 14%
  • Security Incident and Threat Intelligence Integrations: 14%
  • Security Incident Response Management: 15%
  • Risk Calculations and Post Incident Response: 12%
  • Automation and Standard Processes: 30%

60 multiple-choice and multiple-select questions, 90 minutes, passing score not published by ServiceNow, US$450 per attempt (instructor-led training includes one free attempt), Pearson VUE test centre or OnVUE online proctored, certification kept current with annual delta exams and the yearly Certification Maintenance Program fee.

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Questions before you buy

What do I get when I buy the ServiceNow CIS-SIR pack?

125 practice questions as a PDF, each with the correct answer, a full explanation and a note on why the other options are wrong, plus a separate questions-only PDF for timed practice.

How quickly do I receive it?

Your PDF is prepared and sent to your email address after checkout, and you get a confirmation as soon as it is on its way.

Is there a free sample?

Yes. Ten questions from this pack, with answers and explanations, are free on this page and as a PDF, so you can judge the quality before you pay.

Are updates included?

Yes. The pack is updated every month for as long as the exam is live, and updates are free for everyone who has bought it.

What if I fail the exam?

We refund the pack. Sit the exam 7 to 30 days after buying, then send your official score report within 7 days of the exam date, as set out in the refund policy.

Can I share it with colleagues?

Each purchase is licensed to one person. For a team, school or training organisation, email support@certstash.com for a licence that fits.