100 Free Project+ PK0-005 Practice Questions and Answers
100 questions for the Project+ PK0-005 exam, each answer explained. Watch it here, try the questions yourself, or read the transcript.
Questions in this video
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Question 1 Play from 00:00
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Why A is wrong
A communications plan covers who is told what and when, not the handover of the finished system.
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Why B is wrong
A risk plan deals with identified threats and responses, not operational handover.
Right, C is the answer.
Why C is right
Training, handover steps, and a cutover date all describe how a finished product passes into daily operations. That is the purpose of a transition plan.
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Why D is wrong
A quality assurance plan sets how quality will be checked, not how the product is handed to operations.
Question 2 Play from 01:28
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Why A is wrong
An NDA protects confidential information and does not define what is being bought.
Right, B is the answer.
Why B is right
Once a buying need is confirmed, the buyer must spell out exactly what is wanted, including scope, deliverables, and standards. That description is the statement of work.
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Why C is wrong
An MOU records a general understanding between parties and does not detail the work to procure.
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Why D is wrong
An RFI is a way to learn about vendor options and comes before or alongside, not as the document that defines the needed work.
Question 3 Play from 02:59
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Why A is wrong
A mission statement was not the reason for the rejection; a law was.
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Why B is wrong
The rejection was not about shortage of staff or money.
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Why C is wrong
Brand worries were not involved; the issue was legal.
Right, D is the answer.
Why D is right
A new law is part of the outside setting in which the organization operates. Respecting it shows awareness of the local operating environment.
Question 4 Play from 04:20
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Why A is wrong
A Gantt chart shows every task bar and is too detailed for a high-level highlight.
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Why B is wrong
A PERT chart maps task sequences and estimates, not a short list of key achievements.
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Why C is wrong
A burndown chart tracks work remaining over time rather than listing key events.
Right, D is the answer.
Why D is right
A milestone chart plots major events and completed achievements on a timeline, which keeps an executive summary short and focused.
Question 5 Play from 05:39
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Why A is wrong
Regression tests confirm older features still work after a change and are broader than a quick sanity pass.
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Why B is wrong
A penetration test probes for security weaknesses, not basic function.
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Why C is wrong
A stress test pushes the system past normal load, which is not what a quick sanity check does.
Right, D is the answer.
Why D is right
A quick, shallow pass over the core features that confirms the build is basically sound is called a smoke test.
Question 6 Play from 06:55
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Right, A is the answer.
Why A is right
Key performance indicators are measurable targets tied to goals, so they give direct evidence of whether those goals were reached.
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Why B is wrong
Lessons learned capture what to improve and do not prove that goals were met.
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Why C is wrong
An audit report checks compliance and process, not whether goals were reached.
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Why D is wrong
A backlog lists pending work, so it cannot show results achieved.
Question 7 Play from 08:09
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Why A is wrong
A WBS breaks scope into deliverables and does not assign people.
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Why B is wrong
An SOW describes the work to be done, not who performs each task.
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Why C is wrong
Terms of reference define the purpose and boundaries of a group, not task ownership.
Right, D is the answer.
Why D is right
A responsibility assignment matrix links people to tasks and deliverables, so it is the place to record who does what.
Question 8 Play from 09:26
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Why A is wrong
An RFI only collects general vendor information and does not ask for a tailored solution.
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Why B is wrong
An RFB asks for bids on a fully defined requirement.
Right, C is the answer.
Why C is right
When a buyer wants vendors to design and propose a solution, it issues a request for proposal that asks for approach and pricing.
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Why D is wrong
An RFQ asks for prices on standard items and does not request a designed solution.
Question 9 Play from 10:41
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Why A is wrong
Risk management addresses uncertain events and is not a records topic.
Right, B is one of the answers.
Why B is right
A records plan has to cover how information in general is organized and stored, and how formal documents are controlled and retained. Those are data management and document management.
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Why C is wrong
Communication management concerns messages to stakeholders, not storing records.
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Why D is wrong
Issue management tracks problems and is not a record-keeping requirement.
Right, E is one of the answers.
Why E is right
A records plan has to cover how information in general is organized and stored, and how formal documents are controlled and retained. Those are data management and document management.
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Why F is wrong
A work breakdown structure divides scope and does not govern record storage.
Question 10 Play from 12:10
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Why A is wrong
Nothing here involves customs or values.
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Why B is wrong
The tools work fine; the timing is the problem.
Right, C is the answer.
Why C is right
The conflict is caused by where the people are located and the hours they keep. That is a geographical barrier.
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Why D is wrong
Nobody has trouble understanding each other's words.
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Question 11 Play from 13:17
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Right, A is the answer.
Why A is right
Making a fast, one-sided call and putting the schedule ahead of agreement is the forcing approach, an autocratic style.
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Why B is wrong
Problem solving involves working with others to find a lasting resolution, which is not what happened.
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Why C is wrong
Smoothing plays down differences to keep people comfortable, which is not an imposed decision.
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Why D is wrong
Compromising requires each side to give something up, but nobody was consulted.
Question 12 Play from 14:35
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Why A is wrong
The money available does not by itself stop the stream of additions.
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Why B is wrong
Communication channels are not the cause of the shifting date.
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Why C is wrong
The high-level objectives are not what is in dispute; the detailed boundaries of the work are.
Right, D is the answer.
Why D is right
Repeated additions mean the agreed boundaries of the work are unclear. Fixing what is in and out of scope is needed before a reliable date can be set.
Question 13 Play from 15:56
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Right, A is the answer.
Why A is right
Separating an application into distinct layers that serve many clients is what a multitier architecture provides, and it fits large client-server solutions.
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Why B is wrong
A content management system manages web content and does not define application layers.
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Why C is wrong
A database is only the data layer, not the whole layered design.
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Why D is wrong
A data warehouse stores historical data for analysis and is not an application structure.
Question 14 Play from 17:20
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Why A is wrong
Start-to-start lets both activities begin together.
Right, B is the answer.
Why B is right
The second activity cannot begin until the first one is done, which defines finish-to-start.
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Why C is wrong
Finish-to-finish ties the ending of the two activities together.
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Why D is wrong
Start-to-finish means the second activity cannot end until the first begins, which is rare and not this case.
Question 15 Play from 18:31
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Why A is wrong
A risk plan addresses uncertain events, not confidence in deliverables.
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Why B is wrong
A procurement plan covers buying goods and services.
Right, C is the answer.
Why C is right
Defining the practices that give confidence the work will satisfy requirements is the job of quality assurance planning.
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Why D is wrong
A communication plan covers who gets which information and how.
Question 16 Play from 19:45
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Right, A is the answer.
Why A is right
Short, uncertain demand calls for a model where you pay only for what you use and can stop at any time. Pay-as-you-go does that.
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Why B is wrong
Leasing normally commits to a fixed term, which is too rigid for a short uncertain need.
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Why C is wrong
Building takes long and costs a lot up front for a temporary need.
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Why D is wrong
Buying creates a capital cost and permanent assets for a short-term need.
Question 17 Play from 21:04
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Why A is wrong
A work breakdown structure is a planning tool, not part of a service agreement.
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Why B is wrong
Cost optimization is an internal goal rather than a contractual service term.
Right, C is the answer.
Why C is right
A service level agreement sets measurable service commitments, including how quickly problems must be fixed.
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Why D is wrong
An issue list is a working log, not an agreement term.
Question 18 Play from 22:17
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Why A is wrong
A quote request needs defined specifications that do not exist yet.
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Why B is wrong
A bid request needs a well-defined requirement that does not exist yet.
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Why C is wrong
A proposal request assumes the buyer already understands the options.
Right, D is the answer.
Why D is right
At the start of conventional procurement the buyer does not yet know the market, so it collects general information about vendors first with a request for information.
Question 19 Play from 23:34
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Right, A is the answer.
Why A is right
The scope statement lays out the deliverables, boundaries, and acceptance criteria for the product, so it is the document being written.
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Why B is wrong
A work breakdown structure divides the work into pieces and does not define acceptance conditions.
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Why C is wrong
Contract obligations list legal duties between parties.
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Why D is wrong
A quality plan explains how quality will be managed rather than stating the product's acceptance criteria.
Question 20 Play from 24:53
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Why A is wrong
A RACI chart shows roles and is not the first document affected by scope.
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Why B is wrong
KPIs measure performance and do not define the deliverables.
Right, C is the answer.
Why C is right
An approved change alters what the supplier has agreed to deliver, so the statement of work has to be revised first to reflect the new scope.
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Why D is wrong
ROI is a financial measure that is only recalculated later.
Question 21 Play from 26:09
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Why A is wrong
A recurring backup is ongoing operations, not a temporary effort.
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Why B is wrong
Payroll processing is a repeating business function.
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Why C is wrong
A routine review of existing records does not produce a new unique deliverable.
Right, D is the answer.
Why D is right
A project is temporary and creates something unique with a start and an end. Adding a brand new grading feature to a course portal fits that. The other items are repeating or routine activities.
Question 22 Play from 27:35
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Why A is wrong
Exploit is for positive opportunities, not threats.
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Why B is wrong
Sharing gives part of a positive opportunity to another party.
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Why C is wrong
Mitigation would lower the likelihood or effect while still using the same vendor.
Right, D is the answer.
Why D is right
Changing the plan so the threat can no longer affect the project is risk avoidance.
Question 23 Play from 28:44
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Why A is wrong
A statement of work defines the work, not individual roles.
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Why B is wrong
A work breakdown structure divides deliverables and does not list roles.
Right, C is the answer.
Why C is right
A RACI chart assigns each person a role for every task, which is exactly the need described.
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Why D is wrong
A request for information is a procurement document.
Question 24 Play from 30:01
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Why A is wrong
A demo shows finished work to stakeholders later in the project.
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Why B is wrong
A stand-up is a short daily check-in during execution.
Right, C is the answer.
Why C is right
The meeting held at the start to align everyone on goals, timeline, budget, and roles is the kickoff.
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Why D is wrong
A status call reports progress on work already underway.
Question 25 Play from 31:09
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Why A is wrong
Initiating covers authorizing the project and does not yet set detailed channels.
Right, B is the answer.
Why B is right
Setting up communication channels and access requirements is part of building the plan for the work, so it belongs to the planning phase.
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Why C is wrong
Execution carries out the plan rather than defining it.
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Why D is wrong
Discovery is early exploration of the idea, before detailed channel planning.
Question 26 Play from 32:21
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Why A is wrong
A memorandum is a general note and not a record of a particular meeting.
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Why B is wrong
An issue log tracks problems and not the content of a meeting.
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Why C is wrong
A presentation delivers information to an audience and is not a meeting record.
Right, D is the answer.
Why D is right
Minutes are the formal written record of a meeting's topics, decisions, and follow-up actions.
Question 27 Play from 33:34
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Right, A is the answer.
Why A is right
A gap analysis measures the difference between existing skills and needed skills.
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Why B is wrong
A contingency plan prepares responses to risks and does not assess skills.
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Why C is wrong
A performance assessment evaluates how the team is doing on current work, not a shortfall against needs.
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Why D is wrong
A resource breakdown structure organizes resources by category and does not compare skills.
Question 28 Play from 34:50
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Why A is wrong
Success criteria describe what counts as done and not who does the work.
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Why B is wrong
The charter authorizes the project and does not assign day-to-day duties.
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Why C is wrong
A records plan covers document storage.
Right, D is the answer.
Why D is right
A responsibility assignment matrix maps each task to the person who owns it, which removes the overlap.
Question 29 Play from 36:07
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Why A is wrong
Switching vendors is premature before knowing how serious the delay is.
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Why B is wrong
Reordering could waste money before the effects are understood.
Right, C is the answer.
Why C is right
Before reacting, the manager must understand how the delay affects schedule, cost, and other work. An impact assessment provides that.
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Why D is wrong
A register is not the immediate response to an event that has already happened.
Question 30 Play from 37:24
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Why A is wrong
A quote request needs defined specifications.
Right, B is the answer.
Why B is right
A request for information is used to learn what options exist before a purchase is defined.
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Why C is wrong
A proposal request assumes the clinic knows what it needs.
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Why D is wrong
A bid request needs a fully specified requirement.
Question 31 Play from 38:33
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Why A is wrong
More details are not needed since all deliverables are complete.
Right, B is the answer.
Why B is right
With all the work delivered, the project moves into its final phase. The manager formally begins closing the project.
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Why C is wrong
Quality checks happen before deliverables are accepted, not as the next step now.
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Why D is wrong
Training is part of handover and not the next phase step.
Question 32 Play from 39:47
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Why A is wrong
The scenario never mentions any law or ban.
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Why B is wrong
Capacity was not the reason.
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Why C is wrong
No regulation is mentioned.
Right, D is the answer.
Why D is right
The firm declined work that conflicts with the image and values it is known for, which is protecting its brand.
Question 33 Play from 40:54
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Why A is wrong
A proposal request invites custom approaches and is not needed when the requirements are fixed.
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Why B is wrong
An RFI only gathers general information.
Right, C is the answer.
Why C is right
When specifications are known and the aim is to compare costs, the buyer sends a request for quote.
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Why D is wrong
A bid request is formal and used for sealed competitive bids, not simple price comparison.
Question 34 Play from 42:10
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Why A is wrong
Industry standards are important but not as binding as law.
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Why B is wrong
Contract terms cannot override the law.
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Why C is wrong
The charter authorizes the project but is below legal duties.
Right, D is the answer.
Why D is right
Laws set by government authorities bind the organization no matter what the project documents say, so they outrank the others.
Question 35 Play from 43:20
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Why A is wrong
Unit testing checks individual components in isolation.
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Why B is wrong
Regression testing checks that old features survive a change.
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Why C is wrong
A smoke test is a quick sanity check, not a load check.
Right, D is the answer.
Why D is right
Putting the system under heavy simultaneous use to see how it behaves is stress testing.
Question 36 Play from 44:25
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Why A is wrong
The charter does not hold detailed meeting arrangements.
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Why B is wrong
The overall plan contains subsidiary plans; the specific meeting arrangements go in the communication plan.
Right, C is the answer.
Why C is right
Agreements on how and when the team will communicate belong in the communication plan.
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Why D is wrong
A generic project plan is too broad for these details.
Question 37 Play from 45:42
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Why A is wrong
Marketing content is meant to be shared publicly.
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Why B is wrong
Top secret is a government classification level.
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Why C is wrong
Intellectual property is a wider category that includes public items like patents and copyrights.
Right, D is the answer.
Why D is right
Information that gives a business an edge because competitors do not know it, and that is kept secret, is a trade secret.
Question 38 Play from 46:54
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Why A is wrong
A project need not earn a profit.
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Why B is wrong
Many projects use only internal staff.
Right, C is the answer.
Why C is right
A project is temporary. It has a set beginning and a set end, unlike continuing operations.
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Why D is wrong
Scope is often refined progressively and is not the defining feature.
Question 39 Play from 48:07
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Why A is wrong
CRM focuses on customer relationships.
Right, B is the answer.
Why B is right
An enterprise resource planning system joins core business processes such as purchasing, inventory, and finance in one platform.
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Why C is wrong
A content management system manages website content.
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Why D is wrong
An electronic document and records management system manages documents.
Question 40 Play from 49:22
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Why A is wrong
Gold plating is the team adding extras on its own, not a customer request.
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Why B is wrong
Sharing resources is not caused by this request.
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Why C is wrong
Capital expenditure refers to spending on long-term assets.
Right, D is the answer.
Why D is right
Added work that has not gone through formal change control is scope creep.
Question 41 Play from 50:33
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Why A is wrong
Validation confirms the outputs meet requirements and does not reflect on the process.
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Why B is wrong
The closeout report is a formal summary document, not the discussion itself.
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Why C is wrong
Sign-off is the customer's formal acceptance.
Right, D is the answer.
Why D is right
Gathering the team's views on successes and problems so the organization can learn from them is feedback collection.
Question 42 Play from 51:49
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Right, A is the answer.
Why A is right
Changes that affect both schedule and cost must be reviewed by the change control board before any decision is made.
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Why B is wrong
Approval before evaluation ignores the schedule and budget effects.
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Why C is wrong
Updating planning documents only follows an approved change.
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Why D is wrong
Implementation without approval bypasses change control.
Question 43 Play from 53:05
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Why A is wrong
A whiteboard is for in-person sketching and does not connect remote people.
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Why B is wrong
A word processor creates documents and does not host a meeting.
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Why C is wrong
A phone call has no visual element, which a stakeholder briefing benefits from.
Right, D is the answer.
Why D is right
Remote attendees who need live discussion and visual contact are best served by videoconferencing.
Question 44 Play from 54:17
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Why A is wrong
Finish-to-finish links the completion of both tasks.
Right, B is the answer.
Why B is right
The second task's beginning relies on the first task's beginning. That is a start-to-start relationship.
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Why C is wrong
Finish-to-start would require the first task to be complete.
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Why D is wrong
Start-to-finish links the start of one task to the finish of another.
Question 45 Play from 55:28
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Why A is wrong
An organizational chart shows reporting lines instead of activity roles.
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Why B is wrong
The charter authorizes the project and does not map roles to activities.
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Why C is wrong
A resource plan lists resource needs and does not assign roles to activities.
Right, D is the answer.
Why D is right
A RACI chart lays out who is responsible, accountable, consulted, and informed for every major activity.
Question 46 Play from 56:42
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Right, A is the answer.
Why A is right
A traceability matrix connects each requirement to its source and requester.
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Why B is wrong
A defect log records problems found but not who requested features.
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Why C is wrong
A risk register tracks uncertain events.
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Why D is wrong
An issue log records current problems and does not trace requests to people.
Question 47 Play from 57:56
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Why A is wrong
A life cycle describes phases for one product, not coordination across projects.
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Why B is wrong
Different frameworks fragment the effort rather than coordinate it.
Right, C is the answer.
Why C is right
A program groups related projects so they are managed together, gaining benefits that would be lost by managing each alone.
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Why D is wrong
The change board handles change requests, not coordination across projects.
Question 48 Play from 59:13
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Why A is wrong
A phase gate review decides whether to proceed to the next phase.
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Why B is wrong
Tracking and reporting measures progress and does not address training needs.
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Why C is wrong
Acceptance testing validates the product.
Right, D is the answer.
Why D is right
Helping people adapt to new ways of working by identifying their training needs is organizational change management.
Question 49 Play from 1:00:29
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Right, A is the answer.
Why A is right
Paying for actual hours and materials lets the work adapt as the unknowns are resolved, so neither side is stuck with a bad estimate.
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Why B is wrong
A fixed price needs well-known scope, so the seller would add heavy risk padding.
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Why C is wrong
Heavy upfront payment shifts risk to the buyer.
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Why D is wrong
Variable costs is a cost behavior, not a contract type.
Question 50 Play from 1:01:41
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Why A is wrong
Waterfall involves the business mostly at the start and end.
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Why B is wrong
PRINCE2 uses defined stage reviews rather than constant involvement.
Right, C is the answer.
Why C is right
Scrum depends on frequent short cycles with planning, reviews, and daily contact with the product owner, so the business must be involved continuously.
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Why D is wrong
A generic life cycle does not by itself require continuous business involvement.
Question 51 Play from 1:02:54
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Why A is wrong
ERP integrates core business operations such as finance and supply chain.
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Why B is wrong
An electronic document and records management system handles documents and records.
Right, C is the answer.
Why C is right
A customer relationship management system keeps customer information and supports interactions such as sales and service.
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Why D is wrong
A customer success or content system does not primarily store customer interaction records.
Question 52 Play from 1:04:09
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Why A is wrong
Desktop or data as a service does not provide a development platform.
Right, B is the answer.
Why B is right
Platform as a service supplies development tools and the runtime environment, which speeds up building applications.
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Why C is wrong
Infrastructure as a service gives raw servers and leaves the platform to the customer.
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Why D is wrong
Software as a service delivers finished applications to end users.
Question 53 Play from 1:05:22
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Why A is wrong
Setting goals is part of initiating and planning.
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Why B is wrong
Staff efficiency is a human resource measure, not a quality tool.
Right, C is the answer.
Why C is right
Finding the underlying causes of defects so they can be prevented is a quality assurance technique.
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Why D is wrong
A skills gap review is a resource management activity.
Question 54 Play from 1:06:39
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Why A is wrong
A design describes how it is built, not what was promised.
Right, B is the answer.
Why B is right
The charter records the original objectives and expected results, so it settles what was promised.
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Why C is wrong
A work breakdown structure lists the work, not the expected results.
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Why D is wrong
A quality plan explains how quality is managed.
Question 55 Play from 1:07:48
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Why A is wrong
Budget analysis is similar in either approach.
Right, B is the answer.
Why B is right
Waterfall controls change through formal approval steps, while agile welcomes it through frequent reprioritization.
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Why C is wrong
Gathering requirements is needed in both approaches.
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Why D is wrong
Issues are recorded in both approaches.
Question 56 Play from 1:08:55
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Why A is wrong
Solutions come after the problem is logged and analyzed.
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Why B is wrong
It is not yet a change request.
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Why C is wrong
This is a present problem, not a possible future event.
Right, D is the answer.
Why D is right
The first step is to record the problem in the issue log so it can be tracked and assigned.
Question 57 Play from 1:10:06
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Right, A is the answer.
Why A is right
A shared collaboration tool keeps one master copy that everyone edits, which removes duplicate versions.
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Why B is wrong
A ticketing system tracks requests, not file versions.
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Why C is wrong
Paper copies make version confusion worse.
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Why D is wrong
A knowledge base stores reference articles, not working files.
Question 58 Play from 1:11:15
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Why A is wrong
Utilities are recurring operating expenses.
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Why B is wrong
Salaries are operating expenses.
Right, C is the answer.
Why C is right
Capital expenditure buys long-lived assets that provide value for years. A delivery truck is one.
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Why D is wrong
Taxes are ongoing costs and not an asset purchase.
Question 59 Play from 1:12:20
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Why A is wrong
Testing is an activity and not a cloud characteristic.
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Why B is wrong
Security is a general concern and does not describe changing capacity.
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Why C is wrong
Costs may fall, but the described need is about resizing.
Right, D is the answer.
Why D is right
The ability to grow or shrink resources on demand is called elasticity.
Question 60 Play from 1:13:32
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Why A is wrong
Planning sets the work for the coming sprint.
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Why B is wrong
The daily Scrum is a short internal check-in.
Right, C is the answer.
Why C is right
The sprint review presents finished work and status to stakeholders and collects their feedback.
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Why D is wrong
The retrospective is about improving the team's process, not showing work.
Question 61 Play from 1:14:41
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Why A is wrong
PERT estimates durations of tasks and does not decompose deliverables.
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Why B is wrong
An RFP is a procurement document.
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Why C is wrong
A RACI chart assigns roles instead of dividing scope.
Right, D is the answer.
Why D is right
A work breakdown structure decomposes the scope into manageable pieces of deliverables.
Question 62 Play from 1:15:57
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Why A is wrong
A change log tracks approved or requested changes, not events that have occurred.
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Why B is wrong
A milestone chart shows key dates and does not record effects.
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Why C is wrong
A Gantt chart displays the schedule, not a record of problems.
Right, D is the answer.
Why D is right
A delay that is already affecting the project is a current problem, and the issue log is where such problems and their effects are documented.
Question 63 Play from 1:17:09
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Why A is wrong
A workflow platform automates processes and is not designed as a searchable knowledge store.
Right, B is the answer.
Why B is right
A wiki knowledge base is a shared, searchable repository that many people can edit, which suits lessons learned.
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Why C is wrong
A whiteboard is temporary and cannot be searched.
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Why D is wrong
A content management system publishes content and is less suited to collaborative notes.
Question 64 Play from 1:18:18
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Why A is wrong
A job role by itself does not identify one person.
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Why B is wrong
A workplace number is generally not personal.
Right, C is one of the answers.
Why C is right
A home address and a birth date both point to a specific individual, so both must be protected as personally identifiable information.
Right, D is one of the answers.
Why D is right
A home address and a birth date both point to a specific individual, so both must be protected as personally identifiable information.
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Why E is wrong
A time zone does not identify an individual.
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Why F is wrong
A blood group is not unique enough to identify a person.
Question 65 Play from 1:19:39
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Why A is wrong
A network drive stores files without structuring data for analysis.
Right, B is the answer.
Why B is right
A data warehouse pulls data from many sources into one structured repository for reporting and analysis.
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Why C is wrong
A multitier architecture is an application design, not a data repository.
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Why D is wrong
Infrastructure is the underlying hardware and does not itself organize data.
Question 66 Play from 1:20:57
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Why A is wrong
A Scrum master facilitates the team's process and does not set business success criteria.
Right, B is the answer.
Why B is right
The sponsor represents the business need and has the authority to say what counts as success.
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Why C is wrong
A program manager coordinates several projects.
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Why D is wrong
An architect designs the technical solution.
Question 67 Play from 1:22:06
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Why A is wrong
Timeboxing limits how long an activity takes and does not assign ownership.
Right, B is one of the answers.
Why B is right
Writing down who will do what by when, and then checking back on it, creates clear ownership and deadlines.
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Why C is wrong
Issue tracking monitors problems rather than meeting commitments.
Right, D is one of the answers.
Why D is right
Writing down who will do what by when, and then checking back on it, creates clear ownership and deadlines.
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Why E is wrong
Milestones mark key points in a schedule but do not assign owners.
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Why F is wrong
Task setting is an unclear step that is not a standard post-meeting tool.
Question 68 Play from 1:23:31
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Why A is wrong
Stakeholders are informed once a decision exists.
Right, B is the answer.
Why B is right
Before the board can decide, the effect of the requested change on scope, time, cost, and quality must be analyzed. That is an impact assessment.
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Why C is wrong
Recommendations rely on the impact assessment, so they follow it.
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Why D is wrong
Implementation has not happened yet.
Question 69 Play from 1:24:51
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Why A is wrong
The owner has no bearing on how urgent it is.
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Why B is wrong
Timing alone does not show how serious it is.
Right, C is the answer.
Why C is right
Problems should be ranked by how seriously they threaten the project's goals, so the effect on the project comes first.
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Why D is wrong
The source department does not determine urgency.
Question 70 Play from 1:26:04
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Why A is wrong
A Gantt chart displays a planned schedule, not remaining work trends.
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Why B is wrong
A Pareto chart ranks causes by frequency.
Right, C is the answer.
Why C is right
A burndown chart plots work remaining against time, so the trend shows the likely finish.
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Why D is wrong
A milestone chart shows key dates only.
Question 71 Play from 1:27:10
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Why A is wrong
The scenario does not turn on the stakeholder being outside the organization.
Right, B is one of the answers.
Why B is right
A spoken conversation is verbal, and an unscheduled call outside official channels is informal.
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Why C is wrong
A phone call is not a documented or official channel.
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Why D is wrong
The two people spoke directly.
Right, E is one of the answers.
Why E is right
A spoken conversation is verbal, and an unscheduled call outside official channels is informal.
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Why F is wrong
The scenario does not say the caller is inside the organization.
Question 72 Play from 1:28:31
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Why A is wrong
A decision tree supports choices under uncertainty.
Right, B is the answer.
Why B is right
The scope statement lists the deliverables and requirements boundaries, which the analyst uses to build the matrix.
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Why C is wrong
A schedule gives timing, not requirements.
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Why D is wrong
A Pareto chart ranks causes of problems.
Question 73 Play from 1:29:38
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Right, A is the answer.
Why A is right
A change log documents each modification that has been applied, so it shows progress on the updates.
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Why B is wrong
A risk report covers uncertain events.
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Why C is wrong
A defect log records faults found, not work applied.
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Why D is wrong
An issue log tracks problems rather than completed changes.
Question 74 Play from 1:30:48
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Why A is wrong
Waterfall expects complete requirements up front.
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Why B is wrong
Incremental delivery still assumes the requirements are largely known.
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Why C is wrong
A life cycle is a general framework and does not address changing requirements.
Right, D is the answer.
Why D is right
Agile handles unclear and changing requirements by delivering in short cycles and adapting to feedback.
Question 75 Play from 1:31:59
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Why A is wrong
A statement of work defines the tasks to do.
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Why B is wrong
An RFP asks vendors for proposals.
Right, C is the answer.
Why C is right
Comparing the cost of an investment with its financial return yields the return on investment.
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Why D is wrong
An RFI asks vendors for information.
Question 76 Play from 1:33:10
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Why A is wrong
A bid is a price offer for a defined requirement.
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Why B is wrong
A quote gives a price and not a detailed solution.
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Why C is wrong
General information would not describe the solution.
Right, D is the answer.
Why D is right
A written proposal explains the supplier's solution, approach, and terms, which is what the buyer wants to evaluate.
Question 77 Play from 1:34:19
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Why A is wrong
A risk register lists potential future events.
Right, B is the answer.
Why B is right
A defect log specifically lists the bugs and defects discovered.
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Why C is wrong
A change log lists modifications.
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Why D is wrong
An issue log covers all kinds of problems and is broader than the bug list the sponsor asked for.
Question 78 Play from 1:35:26
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Why A is wrong
A content management system publishes content.
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Why B is wrong
A CRM manages customer relationships.
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Why C is wrong
A document and records system stores files, not time and cost.
Right, D is the answer.
Why D is right
An enterprise resource planning system combines time entry, payroll, and project costing.
Question 79 Play from 1:36:36
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Why A is wrong
Retiring old systems follows once users are working with the new one.
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Why B is wrong
Monitoring comes after people are using it.
Right, C is the answer.
Why C is right
People need to know how to operate the system before it can be used successfully, so training comes first.
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Why D is wrong
Releasing consultants is a closing step and does not make the system usable.
Question 80 Play from 1:37:51
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Why A is wrong
A milestone chart shows major dates, not task sequencing.
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Why B is wrong
A burndown chart shows work remaining.
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Why C is wrong
A fishbone diagram looks for causes of problems.
Right, D is the answer.
Why D is right
A project network diagram displays the order and dependencies among every task.
Question 81 Play from 1:39:03
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Why A is wrong
A milestone chart is a downstream view of key dates.
Right, B is the answer.
Why B is right
Breaking tasks into smaller deliverables changes how the scope is decomposed, which is recorded in the work breakdown structure.
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Why C is wrong
A risk assessment evaluates threats and is not where scope decomposition lives.
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Why D is wrong
The scope statement describes boundaries at a high level and does not hold task decomposition.
Question 82 Play from 1:40:19
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Why A is wrong
Waterfall locks requirements early and resists frequent change.
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Why B is wrong
Kanban manages flow but does not provide the sprint cadence for adapting direction.
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Why C is wrong
Extreme programming is a set of engineering practices rather than a full management approach.
Right, D is the answer.
Why D is right
Scrum plans in short sprints with frequent feedback and reprioritization, which suits a changing strategy.
Question 83 Play from 1:41:34
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Why A is wrong
A rollback restores a previous version.
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Why B is wrong
A contingency is a planned response to a risk if it occurs.
Right, C is the answer.
Why C is right
A temporary way to avoid a problem without repairing its cause is a work-around.
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Why D is wrong
A fallback is an alternative plan to switch to if the primary fails.
Question 84 Play from 1:42:42
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Why A is wrong
Forming is the first meeting stage, when people are still getting acquainted.
Right, B is the answer.
Why B is right
Growing productivity, trust, and openness after the initial settling-in match the norming stage.
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Why C is wrong
Adjourning happens when the team disbands.
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Why D is wrong
Performing means peak, self-directed output, which goes beyond the early rise described.
Question 85 Play from 1:43:56
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Right, A is the answer.
Why A is right
A fishbone diagram groups possible causes by category to trace the root cause of a problem.
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Why B is wrong
A decision tree compares choices and outcomes.
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Why C is wrong
A Pareto chart ranks causes by frequency but does not explore causes.
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Why D is wrong
A Kanban board visualizes work in progress.
Question 86 Play from 1:45:06
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Why A is wrong
Scrubbing cleans data and does not find patterns.
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Why B is wrong
Warehousing stores data.
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Why C is wrong
Classifying labels data by type or sensitivity.
Right, D is the answer.
Why D is right
Data mining examines big data sets to find patterns and relationships.
Question 87 Play from 1:46:10
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Why A is wrong
HR has no role in approving scope.
Right, B is the answer.
Why B is right
The sponsor has authority over scope and understands its effect on budget and schedule, so the sponsor is contacted first.
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Why C is wrong
A team lead lacks authority over scope.
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Why D is wrong
Skipping consultation ignores the approval path.
Question 88 Play from 1:47:23
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Why A is wrong
Cost ratio analysis compares planned and actual cost performance.
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Why B is wrong
Simulation models uncertainty and does not build a dependency network.
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Why C is wrong
Waterfall is a life cycle approach and not a diagramming technique.
Right, D is the answer.
Why D is right
The precedence diagramming method links activities with dependency arrows to form a schedule network.
Question 89 Play from 1:48:39
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Right, A is the answer.
Why A is right
The product owner prioritizes the backlog and decides what the team works on each sprint.
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Why B is wrong
The Scrum master facilitates the process and does not decide priorities.
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Why C is wrong
The project manager runs the overall project rather than the backlog priorities.
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Why D is wrong
An analyst documents requirements rather than deciding sprint scope.
Question 90 Play from 1:49:49
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Why A is wrong
ERP integrates business operations.
Right, B is the answer.
Why B is right
A content management system is made to create, manage, and publish web content.
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Why C is wrong
A CRM manages customer relationships.
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Why D is wrong
An EDRMS handles internal document and record storage.
Question 91 Play from 1:50:55
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Why A is wrong
Mitigation reduces likelihood or impact directly.
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Why B is wrong
Accepting means bearing the risk without action.
Right, C is the answer.
Why C is right
Paying a third party to bear the loss moves the impact to someone else, which is risk transfer.
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Why D is wrong
Avoidance removes the cause of the risk entirely.
Question 92 Play from 1:52:03
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Why A is wrong
A change log tracks modifications.
Right, B is the answer.
Why B is right
The issue log records each problem with its impact, priority, and status, so it is the tool for tracking and ranking resolution.
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Why C is wrong
A backlog queues work items, not current problems.
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Why D is wrong
A risk register covers possible future events.
Question 93 Play from 1:53:16
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Right, A is the answer.
Why A is right
To quickly restore the last stable state and limit business impact, the manager invokes the rollback plan.
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Why B is wrong
A validation check confirms correctness but does not restore service.
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Why C is wrong
The release plan describes how to deploy, not how to undo.
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Why D is wrong
A compliance check verifies rules, not recovery.
Question 94 Play from 1:54:25
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Why A is wrong
Unit testing was already done during development.
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Why B is wrong
Audits come later and are not the immediate next step.
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Why C is wrong
Performance testing is part of the supplier's own testing.
Right, D is the answer.
Why D is right
After the supplier's own testing is done, the customer confirms that the system meets its needs through user acceptance testing.
Question 95 Play from 1:55:33
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Why A is wrong
Budgeting is not part of the Scrum events.
Right, B is the answer.
Why B is right
Scrum events include the daily meeting where impediments to progress are raised.
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Why C is wrong
The overall schedule is not built in Scrum events.
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Why D is wrong
Roles are defined before the sprints begin.
Question 96 Play from 1:56:41
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Why A is wrong
A histogram shows distribution of data.
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Why B is wrong
A scatter diagram shows relationships between two variables.
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Why C is wrong
A Pareto chart ranks causes by frequency.
Right, D is the answer.
Why D is right
A decision tree lays out choices with their costs, probabilities, and outcomes, so the options can be compared.
Question 97 Play from 1:57:47
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Right, A is the answer.
Why A is right
Hiring an outside firm to do that portion of the work supplies the missing skills and tools through a subcontract.
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Why B is wrong
Building in house is not possible without skills and tools.
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Why C is wrong
Leasing provides equipment but not expertise.
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Why D is wrong
A subscription gives access to a service but not the expertise to build the feature.
Question 98 Play from 1:58:58
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Why A is wrong
A decision tree compares options.
Right, B is the answer.
Why B is right
A Pareto chart ranks causes by how often they occur or how much impact they have, showing the vital few.
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Why C is wrong
A scatter diagram shows relationships between variables.
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Why D is wrong
An Ishikawa diagram maps possible causes without ranking them.
Question 99 Play from 2:00:10
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Why A is wrong
Brainstorming generates ideas in a group.
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Why B is wrong
Defining metrics decides what to measure and not what to compare against.
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Why C is wrong
Cost-benefit analysis weighs spending against value.
Right, D is the answer.
Why D is right
Measuring against the results of similar work is benchmarking.
Question 100 Play from 2:01:17
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Right, A is the answer.
Why A is right
Kanban keeps work flowing by capping how many items can be in progress at once.
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Why B is wrong
Allocating people is not the defining Kanban practice.
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Why C is wrong
That describes iteration planning in other approaches.
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Why D is wrong
Colors on cards may signal type or priority, not savings.
Transcript
Play from 00:00 Question 1. A hospital is rolling out a new scheduling system. The project manager and the IT lead are now planning staff training, the handover to the support desk, and the cutover date. What are they preparing? Here are the options. Option A. Communications plan. Option B. Risk plan. Option C. Transition plan. Option D. QA plan. Pause the video now if you want time to think about the answer.
The correct answer is C. Transition plan. Training, handover steps, and a cutover date all describe how a finished product passes into daily operations. That is the purpose of a transition plan. Now, why are the other options incorrect? Option A is incorrect. A communications plan covers who is told what and when, not the handover of the finished system. Option B is incorrect. A risk plan deals with identified threats and responses, not operational handover. Option D is incorrect. A quality assurance plan sets how quality will be checked, not how the product is handed to operations. Therefore, C, Transition plan, is the correct answer.
Play from 01:28 Question 2. A city library has just decided it needs to buy outside equipment and installation services. Which document should the project manager prepare or update next? Here are the options. Option A. Non-disclosure agreement. Option B. Statement of work. Option C. Memorandum of understanding. Option D. Request for information. Pause the video now if you want time to think about the answer.
The correct answer is B. Statement of work. Once a buying need is confirmed, the buyer must spell out exactly what is wanted, including scope, deliverables, and standards. That description is the statement of work. Now, why are the other options incorrect? Option A is incorrect. An NDA protects confidential information and does not define what is being bought. Option C is incorrect. An MOU records a general understanding between parties and does not detail the work to procure. Option D is incorrect. An RFI is a way to learn about vendor options and comes before or alongside, not as the document that defines the needed work. Therefore, B, Statement of work, is the correct answer.
Play from 02:59 Question 3. At the start of a project for a food producer, the legal team vetoed the proposal because a newly passed law would make it unlawful. Which kind of awareness did the company just apply? Here are the options. Option A. Awareness of the organization's purpose and goals. Option B. Awareness of limited people and funds. Option C. Awareness of reputation and image. Option D. Awareness of the local operating setting. Pause the video now if you want time to think about the answer.
The correct answer is D. Awareness of the local operating setting. A new law is part of the outside setting in which the organization operates. Respecting it shows awareness of the local operating environment. Now, why are the other options incorrect? Option A is incorrect. A mission statement was not the reason for the rejection; a law was. Option B is incorrect. The rejection was not about shortage of staff or money. Option C is incorrect. Brand worries were not involved; the issue was legal. Therefore, D, Awareness of the local operating setting, is the correct answer.
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Play from 04:20 Question 4. A project manager for a software vendor wants a simple visual in the monthly executive update that highlights only the significant achievements and key dates. Which chart fits best? Here are the options. Option A. Gantt. Option B. PERT. Option C. Burndown. Option D. Milestone. Pause the video now if you want time to think about the answer.
The correct answer is D. Milestone. A milestone chart plots major events and completed achievements on a timeline, which keeps an executive summary short and focused. Now, why are the other options incorrect? Option A is incorrect. A Gantt chart shows every task bar and is too detailed for a high-level highlight. Option B is incorrect. A PERT chart maps task sequences and estimates, not a short list of key achievements. Option C is incorrect. A burndown chart tracks work remaining over time rather than listing key events. Therefore, D, Milestone, is the correct answer.
Play from 05:39 Question 5. Right after a payroll app goes live, a tester runs a short set of checks to confirm that the most essential functions work. Which kind of test is being run? Here are the options. Option A. Regression test. Option B. Penetration test. Option C. Stress test. Option D. Smoke test. Pause the video now if you want time to think about the answer.
The correct answer is D. Smoke test. A quick, shallow pass over the core features that confirms the build is basically sound is called a smoke test. Now, why are the other options incorrect? Option A is incorrect. Regression tests confirm older features still work after a change and are broader than a quick sanity pass. Option B is incorrect. A penetration test probes for security weaknesses, not basic function. Option C is incorrect. A stress test pushes the system past normal load, which is not what a quick sanity check does. Therefore, D, Smoke test, is the correct answer.
Play from 06:55 Question 6. Near the end of a rollout, a sponsor asks how the project manager can show that the agreed goals were met. What should be used? Here are the options. Option A. Key performance indicators. Option B. Lessons learned. Option C. Audit report. Option D. Backlog. Pause the video now if you want time to think about the answer.
The correct answer is A. Key performance indicators. Key performance indicators are measurable targets tied to goals, so they give direct evidence of whether those goals were reached. Now, why are the other options incorrect? Option B is incorrect. Lessons learned capture what to improve and do not prove that goals were met. Option C is incorrect. An audit report checks compliance and process, not whether goals were reached. Option D is incorrect. A backlog lists pending work, so it cannot show results achieved. Therefore, A, Key performance indicators, is the correct answer.
Play from 08:09 Question 7. During the kickoff agenda, the team sets aside time to complete a responsibility grid that matches every participant to the tasks they own, alongside the key dates and main decisions. Which document is this? Here are the options. Option A. Work breakdown structure. Option B. Statement of work. Option C. Terms of reference. Option D. RAM. Pause the video now if you want time to think about the answer.
The correct answer is D. RAM. A responsibility assignment matrix links people to tasks and deliverables, so it is the place to record who does what. Now, why are the other options incorrect? Option A is incorrect. A WBS breaks scope into deliverables and does not assign people. Option B is incorrect. An SOW describes the work to be done, not who performs each task. Option C is incorrect. Terms of reference define the purpose and boundaries of a group, not task ownership. Therefore, D, RAM, is the correct answer.
Play from 09:26 Question 8. A school district needs a custom solution and wants several vendors to propose how they would deliver it. Which document should the district send out? Here are the options. Option A. RFI. Option B. RFB. Option C. RFP. Option D. RFQ. Pause the video now if you want time to think about the answer.
The correct answer is C. RFP. When a buyer wants vendors to design and propose a solution, it issues a request for proposal that asks for approach and pricing. Now, why are the other options incorrect? Option A is incorrect. An RFI only collects general vendor information and does not ask for a tailored solution. Option B is incorrect. An RFB asks for bids on a fully defined requirement. Option D is incorrect. An RFQ asks for prices on standard items and does not request a designed solution. Therefore, C, RFP, is the correct answer.
Play from 10:41 Question 9. A project manager at an insurance company is drafting a plan for how project records will be kept. Which two elements must the plan include? (Choose two.) Here are the options. Option A. Risk management. Option B. Data management. Option C. Communication management. Option D. Issue management. Option E. Document management. Option F. Work breakdown structure. Pause the video now if you want time to think about the answer.
The correct answers are B. Data management, and E. Document management. A records plan has to cover how information in general is organized and stored, and how formal documents are controlled and retained. Those are data management and document management. Now, why are the other options incorrect? Option A is incorrect. Risk management addresses uncertain events and is not a records topic. Option C is incorrect. Communication management concerns messages to stakeholders, not storing records. Option D is incorrect. Issue management tracks problems and is not a record-keeping requirement. Option F is incorrect. A work breakdown structure divides scope and does not govern record storage. Therefore, B and E are the correct answers.
Play from 12:10 Question 10. Two analysts on a global project often skip the weekly call because it falls in the middle of their night. Which communication barrier is this? Here are the options. Option A. Cultural difference. Option B. Technological. Option C. Geographical. Option D. Language. Pause the video now if you want time to think about the answer.
The correct answer is C. Geographical. The conflict is caused by where the people are located and the hours they keep. That is a geographical barrier. Now, why are the other options incorrect? Option A is incorrect. Nothing here involves customs or values. Option B is incorrect. The tools work fine; the timing is the problem. Option D is incorrect. Nobody has trouble understanding each other's words. Therefore, C, Geographical, is the correct answer.
Play from 13:17 Question 11. Halfway through a tense planning session, a deadline looms and the project lead simply announces the final choice without seeking input. Which decision-making style is this? Here are the options. Option A. Forcing. Option B. Problem solving. Option C. Smoothing. Option D. Compromising. Pause the video now if you want time to think about the answer.
The correct answer is A. Forcing. Making a fast, one-sided call and putting the schedule ahead of agreement is the forcing approach, an autocratic style. Now, why are the other options incorrect? Option B is incorrect. Problem solving involves working with others to find a lasting resolution, which is not what happened. Option C is incorrect. Smoothing plays down differences to keep people comfortable, which is not an imposed decision. Option D is incorrect. Compromising requires each side to give something up, but nobody was consulted. Therefore, A, Forcing, is the correct answer.
Play from 14:35 Question 12. A retail client keeps requesting extra features, so the delivery date keeps sliding. The project manager calls the stakeholders together to settle a firm date. What must the meeting pin down? Here are the options. Option A. Project budget. Option B. Project communication. Option C. Project objectives. Option D. Project scope. Pause the video now if you want time to think about the answer.
The correct answer is D. Project scope. Repeated additions mean the agreed boundaries of the work are unclear. Fixing what is in and out of scope is needed before a reliable date can be set. Now, why are the other options incorrect? Option A is incorrect. The money available does not by itself stop the stream of additions. Option B is incorrect. Communication channels are not the cause of the shifting date. Option C is incorrect. The high-level objectives are not what is in dispute; the detailed boundaries of the work are. Therefore, D, Project scope, is the correct answer.
Play from 15:56 Question 13. The technical requirements for a company-wide order system say it must handle many users through separate presentation, business logic, and data layers. What does this describe? Here are the options. Option A. Multitier architecture. Option B. Content management system. Option C. SQL database. Option D. Data warehouse. Pause the video now if you want time to think about the answer.
The correct answer is A. Multitier architecture. Separating an application into distinct layers that serve many clients is what a multitier architecture provides, and it fits large client-server solutions. Now, why are the other options incorrect? Option B is incorrect. A content management system manages web content and does not define application layers. Option C is incorrect. A database is only the data layer, not the whole layered design. Option D is incorrect. A data warehouse stores historical data for analysis and is not an application structure. Therefore, A, Multitier architecture, is the correct answer.
Play from 17:20 Question 14. A project manager schedules the user training so it begins only after the new software has been completely configured. Which dependency type is this? Here are the options. Option A. Start-to-start. Option B. Finish-to-start. Option C. Finish-to-finish. Option D. Start-to-finish. Pause the video now if you want time to think about the answer.
The correct answer is B. Finish-to-start. The second activity cannot begin until the first one is done, which defines finish-to-start. Now, why are the other options incorrect? Option A is incorrect. Start-to-start lets both activities begin together. Option C is incorrect. Finish-to-finish ties the ending of the two activities together. Option D is incorrect. Start-to-finish means the second activity cannot end until the first begins, which is rare and not this case. Therefore, B, Finish-to-start, is the correct answer.
Play from 18:31 Question 15. In a workshop, a project manager lists ways to build trust that deliverables will meet the agreed scope and goals. What plan is being created? Here are the options. Option A. Risk. Option B. Procurement. Option C. Quality assurance. Option D. Communication. Pause the video now if you want time to think about the answer.
The correct answer is C. Quality assurance. Defining the practices that give confidence the work will satisfy requirements is the job of quality assurance planning. Now, why are the other options incorrect? Option A is incorrect. A risk plan addresses uncertain events, not confidence in deliverables. Option B is incorrect. A procurement plan covers buying goods and services. Option D is incorrect. A communication plan covers who gets which information and how. Therefore, C, Quality assurance, is the correct answer.
Play from 19:45 Question 16. A fast-growing shipping firm expects to need extra computing capacity for only the next quarter and is unsure about demand after that. Which sourcing approach fits best? Here are the options. Option A. Pay-as-you-go. Option B. Lease. Option C. Build. Option D. Buy. Pause the video now if you want time to think about the answer.
The correct answer is A. Pay-as-you-go. Short, uncertain demand calls for a model where you pay only for what you use and can stop at any time. Pay-as-you-go does that. Now, why are the other options incorrect? Option B is incorrect. Leasing normally commits to a fixed term, which is too rigid for a short uncertain need. Option C is incorrect. Building takes long and costs a lot up front for a temporary need. Option D is incorrect. Buying creates a capital cost and permanent assets for a short-term need. Therefore, A, Pay-as-you-go, is the correct answer.
Play from 21:04 Question 17. An online retailer signs a service agreement for its new hosting platform just before launch. Which item would the agreement normally include? Here are the options. Option A. Work breakdown structure. Option B. Cost optimization. Option C. Resolution time. Option D. Issue list. Pause the video now if you want time to think about the answer.
The correct answer is C. Resolution time. A service level agreement sets measurable service commitments, including how quickly problems must be fixed. Now, why are the other options incorrect? Option A is incorrect. A work breakdown structure is a planning tool, not part of a service agreement. Option B is incorrect. Cost optimization is an internal goal rather than a contractual service term. Option D is incorrect. An issue list is a working log, not an agreement term. Therefore, C, Resolution time, is the correct answer.
Play from 22:17 Question 18. A project manager plans to hire an outside firm to build a web portal using a conventional procurement sequence. Which document comes first? Here are the options. Option A. RFQ. Option B. RFB. Option C. RFP. Option D. RFI. Pause the video now if you want time to think about the answer.
The correct answer is D. RFI. At the start of conventional procurement the buyer does not yet know the market, so it collects general information about vendors first with a request for information. Now, why are the other options incorrect? Option A is incorrect. A quote request needs defined specifications that do not exist yet. Option B is incorrect. A bid request needs a well-defined requirement that does not exist yet. Option C is incorrect. A proposal request assumes the buyer already understands the options. Therefore, D, RFI, is the correct answer.
Play from 23:34 Question 19. A team is writing a document that states exactly what conditions the finished product must meet to be accepted. Which document is this? Here are the options. Option A. Project scope. Option B. Work breakdown structure. Option C. Contract obligations. Option D. Quality plan. Pause the video now if you want time to think about the answer.
The correct answer is A. Project scope. The scope statement lays out the deliverables, boundaries, and acceptance criteria for the product, so it is the document being written. Now, why are the other options incorrect? Option B is incorrect. A work breakdown structure divides the work into pieces and does not define acceptance conditions. Option C is incorrect. Contract obligations list legal duties between parties. Option D is incorrect. A quality plan explains how quality will be managed rather than stating the product's acceptance criteria. Therefore, A, Project scope, is the correct answer.
Play from 24:53 Question 20. The change control board approves a client's request to alter a product's features. Which document should the project manager revise first? Here are the options. Option A. RACI. Option B. KPI. Option C. SOW. Option D. ROI. Pause the video now if you want time to think about the answer.
The correct answer is C. SOW. An approved change alters what the supplier has agreed to deliver, so the statement of work has to be revised first to reflect the new scope. Now, why are the other options incorrect? Option A is incorrect. A RACI chart shows roles and is not the first document affected by scope. Option B is incorrect. KPIs measure performance and do not define the deliverables. Option D is incorrect. ROI is a financial measure that is only recalculated later. Therefore, C, SOW, is the correct answer.
Play from 26:09 Question 21. A university department lists four pieces of work. Which one is a true project? Here are the options. Option A. Running the weekly backup of the file server. Option B. Paying instructors each month. Option C. Reviewing last year's network logs for an audit. Option D. Adding a brand new grading module to the course portal. Pause the video now if you want time to think about the answer.
The correct answer is D. Adding a brand new grading module to the course portal. A project is temporary and creates something unique with a start and an end. Adding a brand new grading feature to a course portal fits that. The other items are repeating or routine activities. Now, why are the other options incorrect? Option A is incorrect. A recurring backup is ongoing operations, not a temporary effort. Option B is incorrect. Payroll processing is a repeating business function. Option C is incorrect. A routine review of existing records does not produce a new unique deliverable. Therefore, D, Adding a brand new grading module to the course portal, is the correct answer.
Play from 27:35 Question 22. A hospital plans to buy new imaging equipment. The project manager hears the maker may soon go bankrupt, so the hospital decides to order from a different maker. Which risk response is this? Here are the options. Option A. Exploit. Option B. Share. Option C. Mitigate. Option D. Avoid. Pause the video now if you want time to think about the answer.
The correct answer is D. Avoid. Changing the plan so the threat can no longer affect the project is risk avoidance. Now, why are the other options incorrect? Option A is incorrect. Exploit is for positive opportunities, not threats. Option B is incorrect. Sharing gives part of a positive opportunity to another party. Option C is incorrect. Mitigation would lower the likelihood or effect while still using the same vendor. Therefore, D, Avoid, is the correct answer.
Play from 28:44 Question 23. A project manager has finished listing every person working on a build. The next job is to show who is responsible, accountable, consulted, or informed for each task. Which tool should be used? Here are the options. Option A. SOW. Option B. WBS. Option C. RACI. Option D. RFI. Pause the video now if you want time to think about the answer.
The correct answer is C. RACI. A RACI chart assigns each person a role for every task, which is exactly the need described. Now, why are the other options incorrect? Option A is incorrect. A statement of work defines the work, not individual roles. Option B is incorrect. A work breakdown structure divides deliverables and does not list roles. Option D is incorrect. A request for information is a procurement document. Therefore, C, RACI, is the correct answer.
Play from 30:01 Question 24. Before work begins, a manager notices nobody has agreed on the schedule or the money available. Which meeting should be held? Here are the options. Option A. Demo. Option B. Stand-up. Option C. Kickoff. Option D. Status call. Pause the video now if you want time to think about the answer.
The correct answer is C. Kickoff. The meeting held at the start to align everyone on goals, timeline, budget, and roles is the kickoff. Now, why are the other options incorrect? Option A is incorrect. A demo shows finished work to stakeholders later in the project. Option B is incorrect. A stand-up is a short daily check-in during execution. Option D is incorrect. A status call reports progress on work already underway. Therefore, C, Kickoff, is the correct answer.
Play from 31:09 Question 25. A project manager is agreeing on how the team will communicate and who will be granted access to which tools. Which phase is the project in? Here are the options. Option A. Initiating. Option B. Planning. Option C. Execution. Option D. Discovery. Pause the video now if you want time to think about the answer.
The correct answer is B. Planning. Setting up communication channels and access requirements is part of building the plan for the work, so it belongs to the planning phase. Now, why are the other options incorrect? Option A is incorrect. Initiating covers authorizing the project and does not yet set detailed channels. Option C is incorrect. Execution carries out the plan rather than defining it. Option D is incorrect. Discovery is early exploration of the idea, before detailed channel planning. Therefore, B, Planning, is the correct answer.
Play from 32:21 Question 26. Once the team's weekly sync ends, the project manager must send everyone a written summary of the topics covered, decisions made, and what happens next. What is this document? Here are the options. Option A. Memorandum. Option B. Issue log. Option C. Project presentation. Option D. Minutes. Pause the video now if you want time to think about the answer.
The correct answer is D. Minutes. Minutes are the formal written record of a meeting's topics, decisions, and follow-up actions. Now, why are the other options incorrect? Option A is incorrect. A memorandum is a general note and not a record of a particular meeting. Option B is incorrect. An issue log tracks problems and not the content of a meeting. Option C is incorrect. A presentation delivers information to an audience and is not a meeting record. Therefore, D, Minutes, is the correct answer.
Play from 33:34 Question 27. A manager wants to find out whether the current staff has the abilities the new project needs. Which tool compares what the team has with what is required? Here are the options. Option A. Gap analysis. Option B. Contingency plan. Option C. Team performance assessment. Option D. Resource breakdown structure. Pause the video now if you want time to think about the answer.
The correct answer is A. Gap analysis. A gap analysis measures the difference between existing skills and needed skills. Now, why are the other options incorrect? Option B is incorrect. A contingency plan prepares responses to risks and does not assess skills. Option C is incorrect. A performance assessment evaluates how the team is doing on current work, not a shortfall against needs. Option D is incorrect. A resource breakdown structure organizes resources by category and does not compare skills. Therefore, A, Gap analysis, is the correct answer.
Play from 34:50 Question 28. Two engineers both tell their lead they are about to start the same task. Which tool should the project manager use to show each person's own duties? Here are the options. Option A. Success criteria guide. Option B. Project charter document. Option C. Records management plan. Option D. Responsibility assignment matrix. Pause the video now if you want time to think about the answer.
The correct answer is D. Responsibility assignment matrix. A responsibility assignment matrix maps each task to the person who owns it, which removes the overlap. Now, why are the other options incorrect? Option A is incorrect. Success criteria describe what counts as done and not who does the work. Option B is incorrect. The charter authorizes the project and does not assign day-to-day duties. Option C is incorrect. A records plan covers document storage. Therefore, D, Responsibility assignment matrix, is the correct answer.
Play from 36:07 Question 29. A project manager is told the servers needed for a rollout will arrive late. What should be done first? Here are the options. Option A. Pick a replacement supplier. Option B. Issue another purchase order. Option C. Perform an impact assessment. Option D. Start a new risk register. Pause the video now if you want time to think about the answer.
The correct answer is C. Perform an impact assessment. Before reacting, the manager must understand how the delay affects schedule, cost, and other work. An impact assessment provides that. Now, why are the other options incorrect? Option A is incorrect. Switching vendors is premature before knowing how serious the delay is. Option B is incorrect. Reordering could waste money before the effects are understood. Option D is incorrect. A register is not the immediate response to an event that has already happened. Therefore, C, Perform an impact assessment, is the correct answer.
Play from 37:24 Question 30. A clinic wants to modernize its phone system but does not know what products or standards are available. It is not ready to ask for prices. Which document should it prepare? Here are the options. Option A. RFQ. Option B. RFI. Option C. RFP. Option D. RFB. Pause the video now if you want time to think about the answer.
The correct answer is B. RFI. A request for information is used to learn what options exist before a purchase is defined. Now, why are the other options incorrect? Option A is incorrect. A quote request needs defined specifications. Option C is incorrect. A proposal request assumes the clinic knows what it needs. Option D is incorrect. A bid request needs a fully specified requirement. Therefore, B, RFI, is the correct answer.
Play from 38:33 Question 31. A team has handed over every planned deliverable. What should the project manager do next? Here are the options. Option A. Ask the customer for more details. Option B. Begin project closure. Option C. Run a quality audit. Option D. Teach the operations staff. Pause the video now if you want time to think about the answer.
The correct answer is B. Begin project closure. With all the work delivered, the project moves into its final phase. The manager formally begins closing the project. Now, why are the other options incorrect? Option A is incorrect. More details are not needed since all deliverables are complete. Option C is incorrect. Quality checks happen before deliverables are accepted, not as the next step now. Option D is incorrect. Training is part of handover and not the next phase step. Therefore, B, Begin project closure, is the correct answer.
Play from 39:47 Question 32. A consulting firm known for sustainability turned down a contract to design a coal power plant. What reason best explains the refusal? Here are the options. Option A. Rules set by local government. Option B. Lack of people or money. Option C. National regulations. Option D. Brand value. Pause the video now if you want time to think about the answer.
The correct answer is D. Brand value. The firm declined work that conflicts with the image and values it is known for, which is protecting its brand. Now, why are the other options incorrect? Option A is incorrect. The scenario never mentions any law or ban. Option B is incorrect. Capacity was not the reason. Option C is incorrect. No regulation is mentioned. Therefore, D, Brand value, is the correct answer.
Play from 40:54 Question 33. A warehouse needs network cabling installed. The requirements are already fixed, and managers want to collect and compare vendor prices. Which document should be sent? Here are the options. Option A. RFP. Option B. RFI. Option C. RFQ. Option D. RFB. Pause the video now if you want time to think about the answer.
The correct answer is C. RFQ. When specifications are known and the aim is to compare costs, the buyer sends a request for quote. Now, why are the other options incorrect? Option A is incorrect. A proposal request invites custom approaches and is not needed when the requirements are fixed. Option B is incorrect. An RFI only gathers general information. Option D is incorrect. A bid request is formal and used for sealed competitive bids, not simple price comparison. Therefore, C, RFQ, is the correct answer.
Play from 42:10 Question 34. When the requirements from different sources conflict during execution, which one takes precedence over all the others because it is set by law? Here are the options. Option A. Rules from the trade body. Option B. Terms in the contract. Option C. The project charter. Option D. Government regulations. Pause the video now if you want time to think about the answer.
The correct answer is D. Government regulations. Laws set by government authorities bind the organization no matter what the project documents say, so they outrank the others. Now, why are the other options incorrect? Option A is incorrect. Industry standards are important but not as binding as law. Option B is incorrect. Contract terms cannot override the law. Option C is incorrect. The charter authorizes the project but is below legal duties. Therefore, D, Government regulations, is the correct answer.
Play from 43:20 Question 35. A project manager asks testers to confirm that an online store still works when many shoppers log in at once. Which test should they run? Here are the options. Option A. Unit. Option B. Regression. Option C. Smoke. Option D. Stress. Pause the video now if you want time to think about the answer.
The correct answer is D. Stress. Putting the system under heavy simultaneous use to see how it behaves is stress testing. Now, why are the other options incorrect? Option A is incorrect. Unit testing checks individual components in isolation. Option B is incorrect. Regression testing checks that old features survive a change. Option C is incorrect. A smoke test is a quick sanity check, not a load check. Therefore, D, Stress, is the correct answer.
Play from 44:25 Question 36. In the planning phase, a project manager agrees with the team on when calls will happen, how often, and which software they will use. Where should this be written? Here are the options. Option A. Project charter. Option B. Project management plan. Option C. Project communication plan. Option D. Project plan. Pause the video now if you want time to think about the answer.
The correct answer is C. Project communication plan. Agreements on how and when the team will communicate belong in the communication plan. Now, why are the other options incorrect? Option A is incorrect. The charter does not hold detailed meeting arrangements. Option B is incorrect. The overall plan contains subsidiary plans; the specific meeting arrangements go in the communication plan. Option D is incorrect. A generic project plan is too broad for these details. Therefore, C, Project communication plan, is the correct answer.
Play from 45:42 Question 37. A manager reminds staff that the company's confidential method for making its product must never leave the building. How is this type of information best described? Here are the options. Option A. Marketing material. Option B. Top secret. Option C. Intellectual property. Option D. Trade secret. Pause the video now if you want time to think about the answer.
The correct answer is D. Trade secret. Information that gives a business an edge because competitors do not know it, and that is kept secret, is a trade secret. Now, why are the other options incorrect? Option A is incorrect. Marketing content is meant to be shared publicly. Option B is incorrect. Top secret is a government classification level. Option C is incorrect. Intellectual property is a wider category that includes public items like patents and copyrights. Therefore, D, Trade secret, is the correct answer.
Play from 46:54 Question 38. Which feature distinguishes a project from ordinary ongoing operations? Here are the options. Option A. It always makes a profit. Option B. It must use contractors. Option C. It has a fixed beginning and end. Option D. It needs a perfectly defined scope. Pause the video now if you want time to think about the answer.
The correct answer is C. It has a fixed beginning and end. A project is temporary. It has a set beginning and a set end, unlike continuing operations. Now, why are the other options incorrect? Option A is incorrect. A project need not earn a profit. Option B is incorrect. Many projects use only internal staff. Option D is incorrect. Scope is often refined progressively and is not the defining feature. Therefore, C, It has a fixed beginning and end, is the correct answer.
Play from 48:07 Question 39. A company is building an integrated system to streamline buying, stock, finance, and HR processes. What type of system is the team most likely delivering? Here are the options. Option A. CRM. Option B. ERP. Option C. CMS. Option D. EDRMS. Pause the video now if you want time to think about the answer.
The correct answer is B. ERP. An enterprise resource planning system joins core business processes such as purchasing, inventory, and finance in one platform. Now, why are the other options incorrect? Option A is incorrect. CRM focuses on customer relationships. Option C is incorrect. A content management system manages website content. Option D is incorrect. An electronic document and records management system manages documents. Therefore, B, ERP, is the correct answer.
Play from 49:22 Question 40. A team is building a five-page brochure site. The customer asks the sponsor to expand it to eight pages and the sponsor agrees informally. What risk is most likely? Here are the options. Option A. Gold plating. Option B. Resource sharing. Option C. Capital expenditure. Option D. Scope creep. Pause the video now if you want time to think about the answer.
The correct answer is D. Scope creep. Added work that has not gone through formal change control is scope creep. Now, why are the other options incorrect? Option A is incorrect. Gold plating is the team adding extras on its own, not a customer request. Option B is incorrect. Sharing resources is not caused by this request. Option C is incorrect. Capital expenditure refers to spending on long-term assets. Therefore, D, Scope creep, is the correct answer.
Play from 50:33 Question 41. As a construction project wraps up, the team meets to talk about what worked well and what should be done differently on the next job. What activity is this? Here are the options. Option A. Deliverables validation. Option B. Project closeout report. Option C. Project sign-off. Option D. Feedback collection. Pause the video now if you want time to think about the answer.
The correct answer is D. Feedback collection. Gathering the team's views on successes and problems so the organization can learn from them is feedback collection. Now, why are the other options incorrect? Option A is incorrect. Validation confirms the outputs meet requirements and does not reflect on the process. Option B is incorrect. The closeout report is a formal summary document, not the discussion itself. Option C is incorrect. Sign-off is the customer's formal acceptance. Therefore, D, Feedback collection, is the correct answer.
Play from 51:49 Question 42. A customer asks for a change that would push back the finish date and exceed the budget. What should the project manager do first? Here are the options. Option A. Escalate to the change control board. Option B. Approve the request right away. Option C. Revise the work breakdown structure. Option D. Begin work on the change. Pause the video now if you want time to think about the answer.
The correct answer is A. Escalate to the change control board. Changes that affect both schedule and cost must be reviewed by the change control board before any decision is made. Now, why are the other options incorrect? Option B is incorrect. Approval before evaluation ignores the schedule and budget effects. Option C is incorrect. Updating planning documents only follows an approved change. Option D is incorrect. Implementation without approval bypasses change control. Therefore, A, Escalate to the change control board, is the correct answer.
Play from 53:05 Question 43. A project manager must brief senior stakeholders on progress, and every attendee will be joining from a different home office. Which tool is most suitable? Here are the options. Option A. Whiteboard. Option B. Word processing. Option C. Telephone. Option D. Videoconferencing. Pause the video now if you want time to think about the answer.
The correct answer is D. Videoconferencing. Remote attendees who need live discussion and visual contact are best served by videoconferencing. Now, why are the other options incorrect? Option A is incorrect. A whiteboard is for in-person sketching and does not connect remote people. Option B is incorrect. A word processor creates documents and does not host a meeting. Option C is incorrect. A phone call has no visual element, which a stakeholder briefing benefits from. Therefore, D, Videoconferencing, is the correct answer.
Play from 54:17 Question 44. Two projects use the same people. The billing upgrade may not begin until the data cleanup effort has begun. Which dependency is this? Here are the options. Option A. Finish-to-finish. Option B. Start-to-start. Option C. Finish-to-start. Option D. Start-to-finish. Pause the video now if you want time to think about the answer.
The correct answer is B. Start-to-start. The second task's beginning relies on the first task's beginning. That is a start-to-start relationship. Now, why are the other options incorrect? Option A is incorrect. Finish-to-finish links the completion of both tasks. Option C is incorrect. Finish-to-start would require the first task to be complete. Option D is incorrect. Start-to-finish links the start of one task to the finish of another. Therefore, B, Start-to-start, is the correct answer.
Play from 55:28 Question 45. Ahead of a program kickoff, a manager wants a quick visual of who does what on each major activity. Which choice is the most useful? Here are the options. Option A. Organizational chart. Option B. Project charter. Option C. Resource plan. Option D. RACI chart. Pause the video now if you want time to think about the answer.
The correct answer is D. RACI chart. A RACI chart lays out who is responsible, accountable, consulted, and informed for every major activity. Now, why are the other options incorrect? Option A is incorrect. An organizational chart shows reporting lines instead of activity roles. Option B is incorrect. The charter authorizes the project and does not map roles to activities. Option C is incorrect. A resource plan lists resource needs and does not assign roles to activities. Therefore, D, RACI chart, is the correct answer.
Play from 56:42 Question 46. A regression test fails because one requirement is breaking the whole system. The project manager needs to find out who originally asked for it. Which document helps? Here are the options. Option A. Traceability matrix. Option B. Defect log. Option C. Risk register. Option D. Issue log. Pause the video now if you want time to think about the answer.
The correct answer is A. Traceability matrix. A traceability matrix connects each requirement to its source and requester. Now, why are the other options incorrect? Option B is incorrect. A defect log records problems found but not who requested features. Option C is incorrect. A risk register tracks uncertain events. Option D is incorrect. An issue log records current problems and does not trace requests to people. Therefore, A, Traceability matrix, is the correct answer.
Play from 57:56 Question 47. A company runs several related initiatives that share goals. What is the best way for leaders to coordinate them? Here are the options. Option A. Use a software development life cycle. Option B. Run a separate framework for each. Option C. Set up a program. Option D. Ask the change board. Pause the video now if you want time to think about the answer.
The correct answer is C. Set up a program. A program groups related projects so they are managed together, gaining benefits that would be lost by managing each alone. Now, why are the other options incorrect? Option A is incorrect. A life cycle describes phases for one product, not coordination across projects. Option B is incorrect. Different frameworks fragment the effort rather than coordinate it. Option D is incorrect. The change board handles change requests, not coordination across projects. Therefore, C, Set up a program, is the correct answer.
Play from 59:13 Question 48. While a new product line is being implemented, the project manager works with stakeholders to work out what training people will need. Which activity is this? Here are the options. Option A. Phase gate review. Option B. Tracking and reporting. Option C. User acceptance testing. Option D. Organizational change management. Pause the video now if you want time to think about the answer.
The correct answer is D. Organizational change management. Helping people adapt to new ways of working by identifying their training needs is organizational change management. Now, why are the other options incorrect? Option A is incorrect. A phase gate review decides whether to proceed to the next phase. Option B is incorrect. Tracking and reporting measures progress and does not address training needs. Option C is incorrect. Acceptance testing validates the product. Therefore, D, Organizational change management, is the correct answer.
Play from 1:00:29 Question 49. Which contract type works well for both buyer and seller when a project has many unknowns in its scope? Here are the options. Option A. Time and materials. Option B. Fixed price. Option C. Front-loaded payments. Option D. Variable costs. Pause the video now if you want time to think about the answer.
The correct answer is A. Time and materials. Paying for actual hours and materials lets the work adapt as the unknowns are resolved, so neither side is stuck with a bad estimate. Now, why are the other options incorrect? Option B is incorrect. A fixed price needs well-known scope, so the seller would add heavy risk padding. Option C is incorrect. Heavy upfront payment shifts risk to the buyer. Option D is incorrect. Variable costs is a cost behavior, not a contract type. Therefore, A, Time and materials, is the correct answer.
Play from 1:01:41 Question 50. Which approach demands the greatest ongoing involvement from the business team? Here are the options. Option A. Waterfall. Option B. PRINCE2. Option C. Scrum. Option D. Software development life cycle. Pause the video now if you want time to think about the answer.
The correct answer is C. Scrum. Scrum depends on frequent short cycles with planning, reviews, and daily contact with the product owner, so the business must be involved continuously. Now, why are the other options incorrect? Option A is incorrect. Waterfall involves the business mostly at the start and end. Option B is incorrect. PRINCE2 uses defined stage reviews rather than constant involvement. Option D is incorrect. A generic life cycle does not by itself require continuous business involvement. Therefore, C, Scrum, is the correct answer.
Play from 1:02:54 Question 51. A sales team wants a system that stores client contact details and supports every interaction with those clients. What kind of system is this? Here are the options. Option A. ERP. Option B. EDRMS. Option C. CRM. Option D. CSM. Pause the video now if you want time to think about the answer.
The correct answer is C. CRM. A customer relationship management system keeps customer information and supports interactions such as sales and service. Now, why are the other options incorrect? Option A is incorrect. ERP integrates core business operations such as finance and supply chain. Option B is incorrect. An electronic document and records management system handles documents and records. Option D is incorrect. A customer success or content system does not primarily store customer interaction records. Therefore, C, CRM, is the correct answer.
Play from 1:04:09 Question 52. A team wants a cloud service that gives developers ready-made tools and an operating environment so applications can be built and delivered faster. Which model fits? Here are the options. Option A. DaaS. Option B. PaaS. Option C. IaaS. Option D. SaaS. Pause the video now if you want time to think about the answer.
The correct answer is B. PaaS. Platform as a service supplies development tools and the runtime environment, which speeds up building applications. Now, why are the other options incorrect? Option A is incorrect. Desktop or data as a service does not provide a development platform. Option C is incorrect. Infrastructure as a service gives raw servers and leaves the platform to the customer. Option D is incorrect. Software as a service delivers finished applications to end users. Therefore, B, PaaS, is the correct answer.
Play from 1:05:22 Question 53. Which of these is a recognized tool for assuring quality on a project? Here are the options. Option A. Setting the project goals. Option B. Measuring how efficient staff are. Option C. Analyzing the root causes of problems. Option D. Finding gaps in skills. Pause the video now if you want time to think about the answer.
The correct answer is C. Analyzing the root causes of problems. Finding the underlying causes of defects so they can be prevented is a quality assurance technique. Now, why are the other options incorrect? Option A is incorrect. Setting goals is part of initiating and planning. Option B is incorrect. Staff efficiency is a human resource measure, not a quality tool. Option D is incorrect. A skills gap review is a resource management activity. Therefore, C, Analyzing the root causes of problems, is the correct answer.
Play from 1:06:39 Question 54. At the closing meeting, stakeholders disagree about whether the project delivered what was promised. Which document should the project manager check? Here are the options. Option A. Solution design. Option B. Project charter. Option C. Work breakdown structure. Option D. Quality plan. Pause the video now if you want time to think about the answer.
The correct answer is B. Project charter. The charter records the original objectives and expected results, so it settles what was promised. Now, why are the other options incorrect? Option A is incorrect. A design describes how it is built, not what was promised. Option C is incorrect. A work breakdown structure lists the work, not the expected results. Option D is incorrect. A quality plan explains how quality is managed. Therefore, B, Project charter, is the correct answer.
Play from 1:07:48 Question 55. Which activity is handled quite differently depending on whether a team follows agile or waterfall? Here are the options. Option A. Budget analysis. Option B. Change control. Option C. Requirements gathering. Option D. Issue logging. Pause the video now if you want time to think about the answer.
The correct answer is B. Change control. Waterfall controls change through formal approval steps, while agile welcomes it through frequent reprioritization. Now, why are the other options incorrect? Option A is incorrect. Budget analysis is similar in either approach. Option C is incorrect. Gathering requirements is needed in both approaches. Option D is incorrect. Issues are recorded in both approaches. Therefore, B, Change control, is the correct answer.
Play from 1:08:55 Question 56. During testing, a team member finds a faulty process that will need a lot of effort to correct. What should happen first? Here are the options. Option A. Write up a possible fix. Option B. Log it as a change. Option C. Add an entry to the risk register. Option D. Record it in the issue log. Pause the video now if you want time to think about the answer.
The correct answer is D. Record it in the issue log. The first step is to record the problem in the issue log so it can be tracked and assigned. Now, why are the other options incorrect? Option A is incorrect. Solutions come after the problem is logged and analyzed. Option B is incorrect. It is not yet a change request. Option C is incorrect. This is a present problem, not a possible future event. Therefore, D, Record it in the issue log, is the correct answer.
Play from 1:10:06 Question 57. Team members keep emailing different versions of the same spreadsheet, and nobody knows which one is current. What would solve this? Here are the options. Option A. Collaboration tool. Option B. Ticketing system. Option C. Printed copies. Option D. Knowledge base. Pause the video now if you want time to think about the answer.
The correct answer is A. Collaboration tool. A shared collaboration tool keeps one master copy that everyone edits, which removes duplicate versions. Now, why are the other options incorrect? Option B is incorrect. A ticketing system tracks requests, not file versions. Option C is incorrect. Paper copies make version confusion worse. Option D is incorrect. A knowledge base stores reference articles, not working files. Therefore, A, Collaboration tool, is the correct answer.
Play from 1:11:15 Question 58. Which of these is an example of capital expenditure? Here are the options. Option A. Monthly electricity bills. Option B. Staff pay. Option C. A delivery truck. Option D. Business taxes. Pause the video now if you want time to think about the answer.
The correct answer is C. A delivery truck. Capital expenditure buys long-lived assets that provide value for years. A delivery truck is one. Now, why are the other options incorrect? Option A is incorrect. Utilities are recurring operating expenses. Option B is incorrect. Salaries are operating expenses. Option D is incorrect. Taxes are ongoing costs and not an asset purchase. Therefore, C, A delivery truck, is the correct answer.
Play from 1:12:20 Question 59. After moving a system to the cloud, a manager sees disk space nearly full and wants to add more instantly and shrink it later. Which cloud benefit is that? Here are the options. Option A. Testing. Option B. Security. Option C. Savings on cost. Option D. Elasticity. Pause the video now if you want time to think about the answer.
The correct answer is D. Elasticity. The ability to grow or shrink resources on demand is called elasticity. Now, why are the other options incorrect? Option A is incorrect. Testing is an activity and not a cloud characteristic. Option B is incorrect. Security is a general concern and does not describe changing capacity. Option C is incorrect. Costs may fall, but the described need is about resizing. Therefore, D, Elasticity, is the correct answer.
Play from 1:13:32 Question 60. At the end of an iteration, the team walks stakeholders through the completed items and where each one stands. Which Scrum event is this? Here are the options. Option A. Sprint planning. Option B. Daily Scrum. Option C. Sprint review. Option D. Sprint retrospective. Pause the video now if you want time to think about the answer.
The correct answer is C. Sprint review. The sprint review presents finished work and status to stakeholders and collects their feedback. Now, why are the other options incorrect? Option A is incorrect. Planning sets the work for the coming sprint. Option B is incorrect. The daily Scrum is a short internal check-in. Option D is incorrect. The retrospective is about improving the team's process, not showing work. Therefore, C, Sprint review, is the correct answer.
Play from 1:14:41 Question 61. A manager wants a planning tool that splits the total scope into smaller deliverables so each step is clear and the main objectives are met. Which tool is it? Here are the options. Option A. PERT. Option B. RFP. Option C. RACI. Option D. WBS. Pause the video now if you want time to think about the answer.
The correct answer is D. WBS. A work breakdown structure decomposes the scope into manageable pieces of deliverables. Now, why are the other options incorrect? Option A is incorrect. PERT estimates durations of tasks and does not decompose deliverables. Option B is incorrect. An RFP is a procurement document. Option C is incorrect. A RACI chart assigns roles instead of dividing scope. Therefore, D, WBS, is the correct answer.
Play from 1:15:57 Question 62. A storm holds up delivery of essential hardware for a project. Which item is best for recording the consequences of this delay? Here are the options. Option A. Change control log. Option B. Milestone chart. Option C. Gantt chart. Option D. Issue log. Pause the video now if you want time to think about the answer.
The correct answer is D. Issue log. A delay that is already affecting the project is a current problem, and the issue log is where such problems and their effects are documented. Now, why are the other options incorrect? Option A is incorrect. A change log tracks approved or requested changes, not events that have occurred. Option B is incorrect. A milestone chart shows key dates and does not record effects. Option C is incorrect. A Gantt chart displays the schedule, not a record of problems. Therefore, D, Issue log, is the correct answer.
Play from 1:17:09 Question 63. Where should a project team keep its lessons learned so everyone can search and add to them later? Here are the options. Option A. Workflow platform. Option B. Wiki knowledge base. Option C. Whiteboard. Option D. Content management system. Pause the video now if you want time to think about the answer.
The correct answer is B. Wiki knowledge base. A wiki knowledge base is a shared, searchable repository that many people can edit, which suits lessons learned. Now, why are the other options incorrect? Option A is incorrect. A workflow platform automates processes and is not designed as a searchable knowledge store. Option C is incorrect. A whiteboard is temporary and cannot be searched. Option D is incorrect. A content management system publishes content and is less suited to collaborative notes. Therefore, B, Wiki knowledge base, is the correct answer.
Play from 1:18:18 Question 64. Which two data items would be treated as personally identifiable information? (Choose two.) Here are the options. Option A. Employee role. Option B. Business phone extension. Option C. Birth date. Option D. Residential address. Option E. Regional time zone. Option F. Blood group. Pause the video now if you want time to think about the answer.
The correct answers are C. Birth date, and D. Residential address. A home address and a birth date both point to a specific individual, so both must be protected as personally identifiable information. Now, why are the other options incorrect? Option A is incorrect. A job role by itself does not identify one person. Option B is incorrect. A workplace number is generally not personal. Option E is incorrect. A time zone does not identify an individual. Option F is incorrect. A blood group is not unique enough to identify a person. Therefore, C and D are the correct answers.
Play from 1:19:39 Question 65. A project manager must deliver a large central store that collects raw data from many source systems and organizes it for analysis. What should be implemented? Here are the options. Option A. Common network drive. Option B. Data warehouse. Option C. Multitier architecture. Option D. Network infrastructure. Pause the video now if you want time to think about the answer.
The correct answer is B. Data warehouse. A data warehouse pulls data from many sources into one structured repository for reporting and analysis. Now, why are the other options incorrect? Option A is incorrect. A network drive stores files without structuring data for analysis. Option C is incorrect. A multitier architecture is an application design, not a data repository. Option D is incorrect. Infrastructure is the underlying hardware and does not itself organize data. Therefore, B, Data warehouse, is the correct answer.
Play from 1:20:57 Question 66. Before the project charter is finalized, the project manager needs to agree on what success looks like. Who should help define the success criteria? Here are the options. Option A. Scrum master. Option B. Project sponsor. Option C. Program manager. Option D. Lead architect. Pause the video now if you want time to think about the answer.
The correct answer is B. Project sponsor. The sponsor represents the business need and has the authority to say what counts as success. Now, why are the other options incorrect? Option A is incorrect. A Scrum master facilitates the team's process and does not set business success criteria. Option C is incorrect. A program manager coordinates several projects. Option D is incorrect. An architect designs the technical solution. Therefore, B, Project sponsor, is the correct answer.
Play from 1:22:06 Question 67. After a team meeting, which two practices help the project manager make sure everyone knows who owns what and by when? (Choose two.) Here are the options. Option A. Timeboxing. Option B. Action items. Option C. Issue tracking. Option D. Follow-up checks. Option E. Milestones. Option F. Task setting. Pause the video now if you want time to think about the answer.
The correct answers are B. Action items, and D. Follow-up checks. Writing down who will do what by when, and then checking back on it, creates clear ownership and deadlines. Now, why are the other options incorrect? Option A is incorrect. Timeboxing limits how long an activity takes and does not assign ownership. Option C is incorrect. Issue tracking monitors problems rather than meeting commitments. Option E is incorrect. Milestones mark key points in a schedule but do not assign owners. Option F is incorrect. Task setting is an unclear step that is not a standard post-meeting tool. Therefore, B and D are the correct answers.
Play from 1:23:31 Question 68. An unexpected failure occurs during a customer demo, and the project manager has written up a change request for the change control board. What should be done next? Here are the options. Option A. Inform the stakeholders. Option B. Carry out an impact assessment. Option C. Write the recommendations. Option D. Check that the change was implemented. Pause the video now if you want time to think about the answer.
The correct answer is B. Carry out an impact assessment. Before the board can decide, the effect of the requested change on scope, time, cost, and quality must be analyzed. That is an impact assessment. Now, why are the other options incorrect? Option A is incorrect. Stakeholders are informed once a decision exists. Option C is incorrect. Recommendations rely on the impact assessment, so they follow it. Option D is incorrect. Implementation has not happened yet. Therefore, B, Carry out an impact assessment, is the correct answer.
Play from 1:24:51 Question 69. When a team has a long list of problems, what should the project manager weigh first in deciding which to address? Here are the options. Option A. Who owns the problem. Option B. When the problem first appeared. Option C. How much each problem affects the project. Option D. Which department raised it. Pause the video now if you want time to think about the answer.
The correct answer is C. How much each problem affects the project. Problems should be ranked by how seriously they threaten the project's goals, so the effect on the project comes first. Now, why are the other options incorrect? Option A is incorrect. The owner has no bearing on how urgent it is. Option B is incorrect. Timing alone does not show how serious it is. Option D is incorrect. The source department does not determine urgency. Therefore, C, How much each problem affects the project, is the correct answer.
Play from 1:26:04 Question 70. On an iterative software project, a developer looks at an artifact to estimate when the remaining work will be finished. Which chart is being used? Here are the options. Option A. Gantt chart. Option B. Pareto chart. Option C. Burndown chart. Option D. Milestone chart. Pause the video now if you want time to think about the answer.
The correct answer is C. Burndown chart. A burndown chart plots work remaining against time, so the trend shows the likely finish. Now, why are the other options incorrect? Option A is incorrect. A Gantt chart displays a planned schedule, not remaining work trends. Option B is incorrect. A Pareto chart ranks causes by frequency. Option D is incorrect. A milestone chart shows key dates only. Therefore, C, Burndown chart, is the correct answer.
Play from 1:27:10 Question 71. A client phones the project manager to ask for a progress update. Considering only how the message was delivered and how official it was, which two descriptions fit? (Choose two.) Here are the options. Option A. External. Option B. Verbal. Option C. Formal. Option D. Indirect. Option E. Informal. Option F. Internal. Pause the video now if you want time to think about the answer.
The correct answers are B. Verbal, and E. Informal. A spoken conversation is verbal, and an unscheduled call outside official channels is informal. Now, why are the other options incorrect? Option A is incorrect. The scenario does not turn on the stakeholder being outside the organization. Option C is incorrect. A phone call is not a documented or official channel. Option D is incorrect. The two people spoke directly. Option F is incorrect. The scenario does not say the caller is inside the organization. Therefore, B and E are the correct answers.
Play from 1:28:31 Question 72. A business analyst is gathering the content for a requirements traceability matrix. Which document should be consulted? Here are the options. Option A. Decision tree. Option B. Scope statement. Option C. Project schedule. Option D. Pareto chart. Pause the video now if you want time to think about the answer.
The correct answer is B. Scope statement. The scope statement lists the deliverables and requirements boundaries, which the analyst uses to build the matrix. Now, why are the other options incorrect? Option A is incorrect. A decision tree supports choices under uncertainty. Option C is incorrect. A schedule gives timing, not requirements. Option D is incorrect. A Pareto chart ranks causes of problems. Therefore, B, Scope statement, is the correct answer.
Play from 1:29:38 Question 73. Several remote engineers are installing fixes and updates across ten servers. Which record would best let them follow what has been done? Here are the options. Option A. Change log. Option B. Risk report. Option C. Defect log. Option D. Issue log. Pause the video now if you want time to think about the answer.
The correct answer is A. Change log. A change log documents each modification that has been applied, so it shows progress on the updates. Now, why are the other options incorrect? Option B is incorrect. A risk report covers uncertain events. Option C is incorrect. A defect log records faults found, not work applied. Option D is incorrect. An issue log tracks problems rather than completed changes. Therefore, A, Change log, is the correct answer.
Play from 1:30:48 Question 74. A customer wants a new product built but cannot yet say what the final features should be. Which approach should the project manager most likely choose? Here are the options. Option A. Waterfall. Option B. Incremental. Option C. System development life cycle. Option D. Agile. Pause the video now if you want time to think about the answer.
The correct answer is D. Agile. Agile handles unclear and changing requirements by delivering in short cycles and adapting to feedback. Now, why are the other options incorrect? Option A is incorrect. Waterfall expects complete requirements up front. Option B is incorrect. Incremental delivery still assumes the requirements are largely known. Option C is incorrect. A life cycle is a general framework and does not address changing requirements. Therefore, D, Agile, is the correct answer.
Play from 1:31:59 Question 75. Early in discovery, a manager weighs what the project will cost against the savings it will deliver once done. What does this analysis produce? Here are the options. Option A. SOW. Option B. RFP. Option C. ROI. Option D. RFI. Pause the video now if you want time to think about the answer.
The correct answer is C. ROI. Comparing the cost of an investment with its financial return yields the return on investment. Now, why are the other options incorrect? Option A is incorrect. A statement of work defines the tasks to do. Option B is incorrect. An RFP asks vendors for proposals. Option D is incorrect. An RFI asks vendors for information. Therefore, C, ROI, is the correct answer.
Play from 1:33:10 Question 76. A buyer reviewing several suppliers spots one it would like to partner with and wants a detailed description of how that supplier would solve the problem. What should the buyer ask for? Here are the options. Option A. Bid. Option B. Quote. Option C. Details about the company. Option D. Proposal. Pause the video now if you want time to think about the answer.
The correct answer is D. Proposal. A written proposal explains the supplier's solution, approach, and terms, which is what the buyer wants to evaluate. Now, why are the other options incorrect? Option A is incorrect. A bid is a price offer for a defined requirement. Option B is incorrect. A quote gives a price and not a detailed solution. Option C is incorrect. General information would not describe the solution. Therefore, D, Proposal, is the correct answer.
Play from 1:34:19 Question 77. The sponsor wants to see every software bug found so far on the project. Which tool should the project manager share? Here are the options. Option A. Risk register. Option B. Defect log. Option C. Change log. Option D. Issue log. Pause the video now if you want time to think about the answer.
The correct answer is B. Defect log. A defect log specifically lists the bugs and defects discovered. Now, why are the other options incorrect? Option A is incorrect. A risk register lists potential future events. Option C is incorrect. A change log lists modifications. Option D is incorrect. An issue log covers all kinds of problems and is broader than the bug list the sponsor asked for. Therefore, B, Defect log, is the correct answer.
Play from 1:35:26 Question 78. Consultants record their hours in one platform, which also shows how much each project has cost so far. Which system does this? Here are the options. Option A. CMS. Option B. CRM. Option C. EDRMS. Option D. ERP. Pause the video now if you want time to think about the answer.
The correct answer is D. ERP. An enterprise resource planning system combines time entry, payroll, and project costing. Now, why are the other options incorrect? Option A is incorrect. A content management system publishes content. Option B is incorrect. A CRM manages customer relationships. Option C is incorrect. A document and records system stores files, not time and cost. Therefore, D, ERP, is the correct answer.
Play from 1:36:36 Question 79. A new application has just been deployed, and the project manager wants to be sure people can actually use it. What should be done first? Here are the options. Option A. Retire the old systems. Option B. Check how well it performs. Option C. Train the end users. Option D. Let the outside advisers go. Pause the video now if you want time to think about the answer.
The correct answer is C. Train the end users. People need to know how to operate the system before it can be used successfully, so training comes first. Now, why are the other options incorrect? Option A is incorrect. Retiring old systems follows once users are working with the new one. Option B is incorrect. Monitoring comes after people are using it. Option D is incorrect. Releasing consultants is a closing step and does not make the system usable. Therefore, C, Train the end users, is the correct answer.
Play from 1:37:51 Question 80. The team has only seen a high-level Gantt chart and now asks to see how all the individual tasks follow one another. What should the project manager provide? Here are the options. Option A. Milestone chart. Option B. Burndown chart. Option C. Fishbone diagram. Option D. Project network diagram. Pause the video now if you want time to think about the answer.
The correct answer is D. Project network diagram. A project network diagram displays the order and dependencies among every task. Now, why are the other options incorrect? Option A is incorrect. A milestone chart shows major dates, not task sequencing. Option B is incorrect. A burndown chart shows work remaining. Option C is incorrect. A fishbone diagram looks for causes of problems. Therefore, D, Project network diagram, is the correct answer.
Play from 1:39:03 Question 81. While reviewing the plan, a team notices some tasks can be divided into several smaller deliverables. Which document needs editing first? Here are the options. Option A. Milestone chart. Option B. Work breakdown structure. Option C. Risk assessment. Option D. Preliminary scope statement. Pause the video now if you want time to think about the answer.
The correct answer is B. Work breakdown structure. Breaking tasks into smaller deliverables changes how the scope is decomposed, which is recorded in the work breakdown structure. Now, why are the other options incorrect? Option A is incorrect. A milestone chart is a downstream view of key dates. Option C is incorrect. A risk assessment evaluates threats and is not where scope decomposition lives. Option D is incorrect. The scope statement describes boundaries at a high level and does not hold task decomposition. Therefore, B, Work breakdown structure, is the correct answer.
Play from 1:40:19 Question 82. A startup changes direction every few months, and the final product may look very different from today's idea. Which methodology suits the project manager best? Here are the options. Option A. Waterfall. Option B. Kanban. Option C. Extreme programming. Option D. Scrum. Pause the video now if you want time to think about the answer.
The correct answer is D. Scrum. Scrum plans in short sprints with frequent feedback and reprioritization, which suits a changing strategy. Now, why are the other options incorrect? Option A is incorrect. Waterfall locks requirements early and resists frequent change. Option B is incorrect. Kanban manages flow but does not provide the sprint cadence for adapting direction. Option C is incorrect. Extreme programming is a set of engineering practices rather than a full management approach. Therefore, D, Scrum, is the correct answer.
Play from 1:41:34 Question 83. During testing of a new release, the team finds a bug and proposes switching off the feature that triggers it until a proper fix is ready. What is this proposal called? Here are the options. Option A. Rollback. Option B. Contingency. Option C. Work-around. Option D. Fallback. Pause the video now if you want time to think about the answer.
The correct answer is C. Work-around. A temporary way to avoid a problem without repairing its cause is a work-around. Now, why are the other options incorrect? Option A is incorrect. A rollback restores a previous version. Option B is incorrect. A contingency is a planned response to a risk if it occurs. Option D is incorrect. A fallback is an alternative plan to switch to if the primary fails. Therefore, C, Work-around, is the correct answer.
Play from 1:42:42 Question 84. A newly assembled team has worked together for a quarter. Output is just beginning to rise, and members are becoming comfortable asking one another for help. Which team development stage is this? Here are the options. Option A. Forming. Option B. Norming. Option C. Adjourning. Option D. Performing. Pause the video now if you want time to think about the answer.
The correct answer is B. Norming. Growing productivity, trust, and openness after the initial settling-in match the norming stage. Now, why are the other options incorrect? Option A is incorrect. Forming is the first meeting stage, when people are still getting acquainted. Option C is incorrect. Adjourning happens when the team disbands. Option D is incorrect. Performing means peak, self-directed output, which goes beyond the early rise described. Therefore, B, Norming, is the correct answer.
Play from 1:43:56 Question 85. Several defects have been reported on the deliverables, and the team wants to trace them back to their sources. Which tool should it use? Here are the options. Option A. Ishikawa diagram. Option B. Decision tree. Option C. Pareto chart. Option D. Kanban board. Pause the video now if you want time to think about the answer.
The correct answer is A. Ishikawa diagram. A fishbone diagram groups possible causes by category to trace the root cause of a problem. Now, why are the other options incorrect? Option B is incorrect. A decision tree compares choices and outcomes. Option C is incorrect. A Pareto chart ranks causes by frequency but does not explore causes. Option D is incorrect. A Kanban board visualizes work in progress. Therefore, A, Ishikawa diagram, is the correct answer.
Play from 1:45:06 Question 86. A team has to sift through very large volumes of records to uncover hidden patterns. Which term describes this activity? Here are the options. Option A. Data scrubbing. Option B. Data warehousing. Option C. Data classifying. Option D. Data mining. Pause the video now if you want time to think about the answer.
The correct answer is D. Data mining. Data mining examines big data sets to find patterns and relationships. Now, why are the other options incorrect? Option A is incorrect. Scrubbing cleans data and does not find patterns. Option B is incorrect. Warehousing stores data. Option C is incorrect. Classifying labels data by type or sensitivity. Therefore, D, Data mining, is the correct answer.
Play from 1:46:10 Question 87. A project manager has concluded that the scope in the statement of work needs to change. Who should be contacted first? Here are the options. Option A. The human resources group. Option B. The project sponsor. Option C. A team lead. Option D. Nobody, proceed to the next step. Pause the video now if you want time to think about the answer.
The correct answer is B. The project sponsor. The sponsor has authority over scope and understands its effect on budget and schedule, so the sponsor is contacted first. Now, why are the other options incorrect? Option A is incorrect. HR has no role in approving scope. Option C is incorrect. A team lead lacks authority over scope. Option D is incorrect. Skipping consultation ignores the approval path. Therefore, B, The project sponsor, is the correct answer.
Play from 1:47:23 Question 88. Early in a project, a manager wants to build the schedule by connecting activities in boxes, showing which ones depend on others. Which technique should be used? Here are the options. Option A. Cost ratio analysis. Option B. Simulation method. Option C. Waterfall method. Option D. Precedence diagramming method. Pause the video now if you want time to think about the answer.
The correct answer is D. Precedence diagramming method. The precedence diagramming method links activities with dependency arrows to form a schedule network. Now, why are the other options incorrect? Option A is incorrect. Cost ratio analysis compares planned and actual cost performance. Option B is incorrect. Simulation models uncertainty and does not build a dependency network. Option C is incorrect. Waterfall is a life cycle approach and not a diagramming technique. Therefore, D, Precedence diagramming method, is the correct answer.
Play from 1:48:39 Question 89. A software team needs one person to decide which features get worked on in each iteration. Which role does it need? Here are the options. Option A. Product owner. Option B. Scrum master. Option C. Project manager. Option D. Systems analyst. Pause the video now if you want time to think about the answer.
The correct answer is A. Product owner. The product owner prioritizes the backlog and decides what the team works on each sprint. Now, why are the other options incorrect? Option B is incorrect. The Scrum master facilitates the process and does not decide priorities. Option C is incorrect. The project manager runs the overall project rather than the backlog priorities. Option D is incorrect. An analyst documents requirements rather than deciding sprint scope. Therefore, A, Product owner, is the correct answer.
Play from 1:49:49 Question 90. A company wants software to build and update the design and content of its public web pages. Which type of product fits? Here are the options. Option A. ERP. Option B. CMS. Option C. CRM. Option D. EDRMS. Pause the video now if you want time to think about the answer.
The correct answer is B. CMS. A content management system is made to create, manage, and publish web content. Now, why are the other options incorrect? Option A is incorrect. ERP integrates business operations. Option C is incorrect. A CRM manages customer relationships. Option D is incorrect. An EDRMS handles internal document and record storage. Therefore, B, CMS, is the correct answer.
Play from 1:50:55 Question 91. A company pays an insurer for protection against failure of its new storage arrays. Which risk response is it using? Here are the options. Option A. Mitigate. Option B. Accept. Option C. Transfer. Option D. Avoid. Pause the video now if you want time to think about the answer.
The correct answer is C. Transfer. Paying a third party to bear the loss moves the impact to someone else, which is risk transfer. Now, why are the other options incorrect? Option A is incorrect. Mitigation reduces likelihood or impact directly. Option B is incorrect. Accepting means bearing the risk without action. Option D is incorrect. Avoidance removes the cause of the risk entirely. Therefore, C, Transfer, is the correct answer.
Play from 1:52:03 Question 92. During a quality review, team members point out several limitations affecting delivery. Which tool should the project manager start with to track and rank how they get resolved? Here are the options. Option A. Change log. Option B. Issue log. Option C. Backlog. Option D. Risk register. Pause the video now if you want time to think about the answer.
The correct answer is B. Issue log. The issue log records each problem with its impact, priority, and status, so it is the tool for tracking and ranking resolution. Now, why are the other options incorrect? Option A is incorrect. A change log tracks modifications. Option C is incorrect. A backlog queues work items, not current problems. Option D is incorrect. A risk register covers possible future events. Therefore, B, Issue log, is the correct answer.
Play from 1:53:16 Question 93. Right after a release, a serious fault shows up in the live system. What should the project manager put into action? Here are the options. Option A. Rollback plan. Option B. Validation check. Option C. Release plan. Option D. Compliance check. Pause the video now if you want time to think about the answer.
The correct answer is A. Rollback plan. To quickly restore the last stable state and limit business impact, the manager invokes the rollback plan. Now, why are the other options incorrect? Option B is incorrect. A validation check confirms correctness but does not restore service. Option C is incorrect. The release plan describes how to deploy, not how to undo. Option D is incorrect. A compliance check verifies rules, not recovery. Therefore, A, Rollback plan, is the correct answer.
Play from 1:54:25 Question 94. A vendor has finished building and testing a billing system for a customer. What should happen next? Here are the options. Option A. Unit testing. Option B. Audits and inspections. Option C. Load and speed testing. Option D. User acceptance testing. Pause the video now if you want time to think about the answer.
The correct answer is D. User acceptance testing. After the supplier's own testing is done, the customer confirms that the system meets its needs through user acceptance testing. Now, why are the other options incorrect? Option A is incorrect. Unit testing was already done during development. Option B is incorrect. Audits come later and are not the immediate next step. Option C is incorrect. Performance testing is part of the supplier's own testing. Therefore, D, User acceptance testing, is the correct answer.
Play from 1:55:33 Question 95. A sponsor requires that a rollout follow Scrum. What would most likely be discussed in one of the Scrum events? Here are the options. Option A. Setting the project budget. Option B. Discussing obstacles to progress. Option C. Creating the overall schedule. Option D. Assigning roles and duties. Pause the video now if you want time to think about the answer.
The correct answer is B. Discussing obstacles to progress. Scrum events include the daily meeting where impediments to progress are raised. Now, why are the other options incorrect? Option A is incorrect. Budgeting is not part of the Scrum events. Option C is incorrect. The overall schedule is not built in Scrum events. Option D is incorrect. Roles are defined before the sprints begin. Therefore, B, Discussing obstacles to progress, is the correct answer.
Play from 1:56:41 Question 96. A team has to weigh the cost and risk of two possible suppliers for a work package. Which visual helps most? Here are the options. Option A. Histogram. Option B. Scatter diagram. Option C. Pareto chart. Option D. Decision tree. Pause the video now if you want time to think about the answer.
The correct answer is D. Decision tree. A decision tree lays out choices with their costs, probabilities, and outcomes, so the options can be compared. Now, why are the other options incorrect? Option A is incorrect. A histogram shows distribution of data. Option B is incorrect. A scatter diagram shows relationships between two variables. Option C is incorrect. A Pareto chart ranks causes by frequency. Therefore, D, Decision tree, is the correct answer.
Play from 1:57:47 Question 97. The steering committee concludes that the company lacks both the expertise and the tooling to build one part of the project. How can it fill the gap? Here are the options. Option A. Subcontract. Option B. Build. Option C. Lease. Option D. Subscription. Pause the video now if you want time to think about the answer.
The correct answer is A. Subcontract. Hiring an outside firm to do that portion of the work supplies the missing skills and tools through a subcontract. Now, why are the other options incorrect? Option B is incorrect. Building in house is not possible without skills and tools. Option C is incorrect. Leasing provides equipment but not expertise. Option D is incorrect. A subscription gives access to a service but not the expertise to build the feature. Therefore, A, Subcontract, is the correct answer.
Play from 1:58:58 Question 98. After a quality review lists many contributing causes of problems, the project manager wants to know which few matter most. Which tool should be used? Here are the options. Option A. Decision tree. Option B. Pareto chart. Option C. Scatter diagram. Option D. Ishikawa diagram. Pause the video now if you want time to think about the answer.
The correct answer is B. Pareto chart. A Pareto chart ranks causes by how often they occur or how much impact they have, showing the vital few. Now, why are the other options incorrect? Option A is incorrect. A decision tree compares options. Option C is incorrect. A scatter diagram shows relationships between variables. Option D is incorrect. An Ishikawa diagram maps possible causes without ranking them. Therefore, B, Pareto chart, is the correct answer.
Play from 2:00:10 Question 99. While planning for quality, a manager looks at how comparable projects performed to set targets. Which technique is this? Here are the options. Option A. Brainstorming. Option B. Defining metrics. Option C. Cost-benefit analysis. Option D. Benchmarking. Pause the video now if you want time to think about the answer.
The correct answer is D. Benchmarking. Measuring against the results of similar work is benchmarking. Now, why are the other options incorrect? Option A is incorrect. Brainstorming generates ideas in a group. Option B is incorrect. Defining metrics decides what to measure and not what to compare against. Option C is incorrect. Cost-benefit analysis weighs spending against value. Therefore, D, Benchmarking, is the correct answer.
Play from 2:01:17 Question 100. Which idea is central to Kanban? Here are the options. Option A. Limiting work in progress. Option B. Assigning staff to the highest priority work. Option C. Keeping each iteration aligned with business goals. Option D. Using card colors to show cost savings. Pause the video now if you want time to think about the answer.
The correct answer is A. Limiting work in progress. Kanban keeps work flowing by capping how many items can be in progress at once. Now, why are the other options incorrect? Option B is incorrect. Allocating people is not the defining Kanban practice. Option C is incorrect. That describes iteration planning in other approaches. Option D is incorrect. Colors on cards may signal type or priority, not savings. Therefore, A, Limiting work in progress, is the correct answer.
