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ServiceNow CIS-SPM Exam Practice Questions, practice question pack
SERVICENOW · CIS-SPM

ServiceNow CIS-SPM Exam Practice Questions

99% pass rateUpdated 1 Nov 2026182 questions2 PDFs, instant download
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Every question with the correct answer and why the other options are wrong.

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Three of the 182 questions in this pack

Question 1

Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?

  1. ‘Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change’.
  2. ‘Enable altering of planned date for task in WIP/Closed’.
  3. ‘Rollup project start date from tasks’.
  4. ‘Calculate ROI percentage based on a project's estimated cost and its net value’.
Show answer and explanation

Correct answer: A. ‘Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change’.

The 'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change' property is installed with Project Management and governs whether the associated plans move when the start date of a demand or project changes. When it is enabled and the start date shifts, the resource plans, cost plans and benefit plans are shifted by the same interval, so the planned costs and allocations stay aligned with the new schedule instead of remaining tied to the original dates.

Why the other options are wrong

  • B. This property controls whether planned dates can be altered on tasks that are already in Work in Progress or Closed, not how cost and resource plans follow a start date change.
  • C. This property makes the project start date roll up from its tasks; it does not move cost or resource plans.
  • D. This property governs how return on investment is calculated from estimated cost and net value, which is unrelated to plan dates.

Question 2

Which statement defines the Project Workspace?

  1. A central location to view of all projects in a portfolio to prioritize work
  2. A central location for creating and managing projects
  3. A central location for viewing and assessing business demands
  4. A central location transform the navigation of lists and forms into an interactive graphical experience
Show answer and explanation

Correct answer: B. A central location for creating and managing projects

Project Workspace is the central location where project managers create and manage their projects. From its landing page a project manager can start new projects, open existing ones and work on planning, resources, financials, status reporting and other execution details in a single workspace experience. It is focused on delivering individual projects rather than on evaluating incoming demand or prioritizing an entire portfolio, which are handled by other Strategic Portfolio Management tools.

Why the other options are wrong

  • A. Viewing and prioritizing all projects across a portfolio is the purpose of portfolio planning tools, not Project Workspace.
  • C. Viewing and assessing business demands is the role of Demand Management and the demand workbench.
  • D. Project Workspace is defined by project creation and management, not by a general change to how lists and forms are navigated.

Question 3

If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.

  1. com.snc.project.rollup_project_start_date
  2. com.snc.project.calculate_roi
  3. com.snc.project.multicurrency.rollup_if_different
  4. com.snc.project.copy.additional_attributes
Show answer and explanation

Correct answer: C. com.snc.project.multicurrency.rollup_if_different

The com.snc.project.multicurrency.rollup_if_different property determines whether costs roll up from a sub-project to its parent when the two projects use different project currencies. Setting it to true allows the sub-project costs to be converted and rolled up into the parent project, so the parent reflects the full financial picture even though the child records its costs in another currency. When it is false, costs from a sub-project in a different currency are not rolled up.

Why the other options are wrong

  • A. This property rolls the project start date up from its tasks and has nothing to do with currency or cost roll-ups.
  • B. This property controls the calculation of return on investment, not cost roll-ups between projects in different currencies.
  • D. This property lists additional attributes to copy when a project is copied, which is unrelated to cost roll-ups.

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REVIEWS

1 review for ServiceNow CIS-SPM Exam Practice Questions

  1. Hamiltion –

    It gives me the best ways and the understanding about the CIS-Strategic Portfolio Management exam.

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How much of the ServiceNow CIS-SPM bank is free?

182 questions in the bank

Each step includes the one before, so buying only adds new questions.

  • You are here10questionsFree sampleThree on this page, all ten as a PDF.Download the sample
  • 4625% of the bankPractice pageFree on the site, every answer explained.Go to the practice page
  • 91the first half of the packHalf PackFree by email, as one PDF, every answer explained.Get the Half Pack
  • 182100%, the whole bankFull pack, US$39Plus the questions-only PDF, monthly updates, refund if you fail.Get the full pack
ABOUT THIS PACK

What’s in the ServiceNow CIS-SPM pack

  • 182 questions across all nine CIS-SPM domains
  • Answers and explanations for every question, including the wrong options
  • A questions-only PDF for timed practice runs
  • Instant delivery by email the moment you check out
  • Free monthly updates for as long as the exam is live
  • Pass or your money back

A CIS-SPM attempt costs US$450. This pack is US$39, paid once.

What makes the CIS-SPM hard

CIS-SPM is the exam for what ServiceNow used to call ITBM and PPM, and the blueprint is lopsided by design: project management and resource management make up more than half the marks, and four of the nine domains are worth two to five percent each, which at 60 questions means one or two questions apiece. It is 60 questions in 90 minutes, and it assumes you have run a demand through to a closed project on the platform.

Project Management is 30%: project creation and templates, the work breakdown structure, task management, dependencies and milestones, top down versus bottom up tasking, the project workbench and risk and issue management. Resource Management at 23% covers resource pools, allocation methods, capacity planning, utilisation tracking, resource requests and confirming or declining them, and conflict management.

Idea and Demand at 18% covers idea management, the demand intake process, assessment criteria, scoring and prioritisation, approval workflows and promoting a qualified demand to a project, enhancement, change or defect. SPM Financials at 10% covers budgets, cost and benefit tracking, ROI, financial plans and cost breakdown structures. Portfolio Planning Workspace at 8% covers the bubble chart, scenario planning, optimisation and what if analysis. Timecard Management at 5% covers timecard configuration, submission and approval and project actuals. The three 2% domains are the implementation overview, Platform Analytics and dashboards, and how SPM integrates with ITSM, Change, CMDB, GRC and Agile. Spend your time where the marks are, and learn the small domains from the course slides.

About the exam

CIS-SPM (Certified Implementation Specialist, Strategic Portfolio Management) certifies the ability to implement ServiceNow Strategic Portfolio Management: idea and demand management, project management, resource management, timecards, financials, the Portfolio Planning Workspace, analytics and integration with other ServiceNow applications. ServiceNow recommends the SPM Fundamentals and Implementation courses.

Questions before you buy

How quickly do I receive it?

Straight away. The full PDF and a questions-only copy are emailed to you the moment your payment goes through, and the same links are on your order page.

Are updates included?

Yes. The pack is updated every month for as long as the exam is live, and updates are free for everyone who has bought it.

What if I fail the exam?

We refund the pack, or swap it for any other pack if you would rather keep studying. Sit the exam 7 to 30 days after buying, then send your official score report within 7 days of the exam date, as set out in the refund policy.

What is your pass rate?

99% of customers who prepare with a CertStash pack pass. If you do not, we refund the pack, or swap it for another pack.

Can I share it with colleagues?

Each purchase is licensed to one person. For a team, school or training organisation, email support@certstash.com for a licence that fits.

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