ServiceNow CIS-SPM Exam Practice Questions, practice question pack
SERVICENOW · CIS-SPM

ServiceNow CIS-SPM Exam Practice Questions

182 questionsPDF by emailUpdated September 2026

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Three of the 182 questions in this pack

Question 1

Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?

  1. ‘Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change’.
  2. ‘Enable altering of planned date for task in WIP/Closed’.
  3. ‘Rollup project start date from tasks’.
  4. ‘Calculate ROI percentage based on a project's estimated cost and its net value’.
Show answer and explanation

Correct answer: A. ‘Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change’.

Start Date with Demand or Project Start Date Change’. The property 'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change' directly controls whether cost and resource plans automatically adjust when a project or demand's start date changes. This ensures that all dependent plans remain synchronized with schedule changes.

Why the other options are wrong

  • B. This property relates to modifying planned dates for tasks in Work In Progress or Closed status, not cost/resource plan adjustments.
  • C. This property controls rolling up the project start date from child tasks to the parent level, not synchronizing plan changes.
  • D. This property governs ROI calculation methodology, unrelated to cost and resource plan synchronization.

Question 2

Which statement defines the Project Workspace?

  1. A central location to view of all projects in a portfolio to prioritize work
  2. A central location for creating and managing projects
  3. A central location for viewing and assessing business demands
  4. A central location transform the navigation of lists and forms into an interactive graphical experience
Show answer and explanation

Correct answer: B. A central location for creating and managing projects

The Project Workspace is a central hub designed for creating and managing projects, providing users with tools to initiate, configure, and oversee project activities in one location.

Why the other options are wrong

  • A. That describes a Portfolio view for portfolio-level prioritization, not the Project Workspace.
  • C. That describes the Demand Management workspace, which focuses on business demands rather than projects.
  • D. That describes a general visualization or dashboard transformation feature, not the specific Project Workspace.

Question 3

If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.

  1. com.snc.project.rollup_project_start_date
  2. com.snc.project.calculate_roi
  3. com.snc.project.multicurrency.rollup_if_different
  4. com.snc.project.copy.additional_attributes
Show answer and explanation

Correct answer: C. com.snc.project.multicurrency.rollup_if_different

The property 'com.snc.project.multicurrency.rollup_if_different' is specifically designed to enable cost roll-ups between parent and sub-projects when they use different currencies, ensuring accurate financial consolidation across multi-currency project hierarchies.

Why the other options are wrong

  • A. This property controls rolling up project start dates from tasks, not multi-currency cost handling.
  • B. This property governs ROI percentage calculations, not currency-based cost rollups.
  • D. This property manages copying additional attributes during project operations, unrelated to multi-currency rollup.

See all 10 free questions Get the full pack, US$39

182 practice questions for ServiceNow Certified Implementation Specialist: Strategic Portfolio Management (CIS-SPM), with full explanations.

Every question comes with the correct answer, the reasoning behind it, and a short note on why each wrong option is wrong. Work through it once with the answers, then again with the questions-only copy under exam conditions.

  • 182 questions across all nine CIS-SPM domains
  • Answers and explanations for every question, including the wrong options
  • A questions-only PDF for timed practice runs
  • Instant delivery by email the moment you check out
  • Free monthly updates for as long as the exam is live
  • Pass or your money back

A CIS-SPM attempt costs US$450. This pack is US$39, paid once.

Try 10 questions free before you buy.

Last updated September 2026 · 182 questions

What makes the CIS-SPM hard

CIS-SPM is the exam for what ServiceNow used to call ITBM and PPM, and the blueprint is lopsided by design: project management and resource management make up more than half the marks, and four of the nine domains are worth two to five percent each, which at 60 questions means one or two questions apiece. It is 60 questions in 90 minutes, currently cut against the Zurich release, and it assumes you have run a demand through to a closed project on the platform.

Project Management is 30%: project creation and templates, the work breakdown structure, task management, dependencies and milestones, top down versus bottom up tasking, the project workbench and risk and issue management. Resource Management at 23% covers resource pools, allocation methods, capacity planning, utilisation tracking, resource requests and confirming or declining them, and conflict management.

Idea and Demand at 18% covers idea management, the demand intake process, assessment criteria, scoring and prioritisation, approval workflows and promoting a qualified demand to a project, enhancement, change or defect. SPM Financials at 10% covers budgets, cost and benefit tracking, ROI, financial plans and cost breakdown structures. Portfolio Planning Workspace at 8% covers the bubble chart, scenario planning, optimisation and what if analysis. Timecard Management at 5% covers timecard configuration, submission and approval and project actuals. The three 2% domains are the implementation overview, Platform Analytics and dashboards, and how SPM integrates with ITSM, Change, CMDB, GRC and Agile. Spend your time where the marks are, and learn the small domains from the course slides.

About the exam

CIS-SPM (Certified Implementation Specialist, Strategic Portfolio Management) certifies the ability to implement ServiceNow Strategic Portfolio Management: idea and demand management, project management, resource management, timecards, financials, the Portfolio Planning Workspace, analytics and integration with other ServiceNow applications. ServiceNow recommends the SPM Fundamentals and Implementation courses.

Exam domains

  • SPM Implementation Overview: 2%
  • Idea and Demand: 18%
  • Project Management: 30%
  • Resource Management: 23%
  • Timecard Management: 5%
  • SPM Financials: 10%
  • Portfolio Planning Workspace: 8%
  • SPM Platform Analytics and Dashboards: 2%
  • SPM Better Together: 2%

60 multiple-choice and multiple-select questions, 90 minutes, passing score not published by ServiceNow, US$450 per attempt (instructor-led training includes one free attempt), Pearson VUE test centre or OnVUE online proctored, certification kept current with annual delta exams and the yearly Certification Maintenance Program fee.

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Questions before you buy

What do I get when I buy the ServiceNow CIS-SPM pack?

182 practice questions as a PDF, each with the correct answer, a full explanation and a note on why the other options are wrong, plus a separate questions-only PDF for timed practice.

How quickly do I receive it?

Your PDF is prepared and sent to your email address after checkout, and you get a confirmation as soon as it is on its way.

Is there a free sample?

Yes. Ten questions from this pack, with answers and explanations, are free on this page and as a PDF, so you can judge the quality before you pay.

Are updates included?

Yes. The pack is updated every month for as long as the exam is live, and updates are free for everyone who has bought it.

What if I fail the exam?

We refund the pack. Sit the exam 7 to 30 days after buying, then send your official score report within 7 days of the exam date, as set out in the refund policy.

Can I share it with colleagues?

Each purchase is licensed to one person. For a team, school or training organisation, email support@certstash.com for a licence that fits.

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