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Salesforce Platform User Experience Designer Exam Practice Questions, practice question pack
SALESFORCE · Platform User Experience Designer

Salesforce Platform User Experience Designer Exam Practice Questions

99% pass rateUpdated 1 Nov 202660 questions2 PDFs by email

US$39

Every question with the correct answer and why the other options are wrong.

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TRY BEFORE YOU BUY

Three of the 60 questions in this pack

Question 1

A UX Designer is attending a sprint planning session as part of their team's Agile ceremonies.

Which methodology could the designer be asked to use to roughly estimate the work required for each item?

  1. Prioritization Matrix
  2. Sprint Backlogging
  3. T-shirt Sizing
Show answer and explanation

Correct answer: C. T-shirt Sizing

T-shirt sizing is a relative estimation technique used in Agile planning, where each backlog item is given a rough size such as XS, S, M, L or XL instead of an exact number of hours. It is quick, easy for the whole team to understand, and well suited to a sprint planning session where the goal is to gauge the relative effort of each item before committing to the sprint. Because it compares items with each other rather than demanding precision, it lets designers, developers and product owners agree on scope without lengthy debate.

Why the other options are wrong

  • A. A prioritization matrix ranks items by value or urgency against effort; it does not produce an effort estimate for each item.
  • B. Sprint backlogging is the act of maintaining the list of work for the sprint, not a technique for estimating it.

Question 2

Service agents are complaining that the new custom object to track reservations has too many fields and is cluttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.

Which feature should be recommended?

  1. Flow Builder
  2. In-App Guidance
  3. Dynamic Forms
Show answer and explanation

Correct answer: C. Dynamic Forms

Dynamic Forms breaks the fields and sections of a record page out of the page layout into individual components that can be placed anywhere in Lightning App Builder. Each field or section can have its own visibility rules, for example based on a picklist value such as the reservation stage, so agents see only the fields that matter at their current step. All fields remain on the object, but the page stays uncluttered because the rest are hidden until they become relevant, which is exactly what the service agents are asking for.

Why the other options are wrong

  • A. Flow Builder automates processes and builds guided screens; it does not turn record fields and sections into individually controlled page components.
  • B. In-App Guidance displays prompts and walkthroughs to users; it cannot control which fields appear on a record page.

Question 3

During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar.

What should be done to improve their experience?

  1. Add the reports to Global Actions for quick access from any page.
  2. Schedule the reports to be emailed daily.
  3. Update the Home page with access to commonly used reports.
Show answer and explanation

Correct answer: C. Update the Home page with access to commonly used reports.

Users who repeatedly search for the same reports every day are wasting effort on a task the interface could surface for them. Adding access to the commonly used reports on the Home page, for example with report chart or dashboard components in Lightning App Builder, puts that information in front of users as soon as they log in. This removes the repeated search step, shortens the path to their most common daily task, and makes the Home page a genuinely useful starting point for their work.

Why the other options are wrong

  • A. Global Actions are for quickly creating records, logging calls and similar tasks, not for opening reports.
  • B. Emailing reports daily moves the work out of Salesforce and sends static snapshots instead of improving how users reach the live reports.

See all 8 free questions Get the full pack, US$39

How much of the Salesforce Platform User Experience Designer bank is free?

60 questions in the bank

Each step includes the one before, so buying only adds new questions.

  • You are here10questionsFree sampleThree on this page, all ten as a PDF.Download the sample
  • 30the first half of the packHalf PackFree by email, as one PDF, every answer explained.Get the Half Pack
  • 60100%, the whole bankFull pack, US$39Plus the questions-only PDF, monthly updates, refund if you fail.Get the full pack
ABOUT THIS PACK

What’s in the Salesforce Platform User Experience Designer pack

  • 60 questions mapped to the User Experience Designer exam objectives
  • Answers and explanations for every question, including the wrong options
  • A questions-only PDF for timed practice runs
  • Delivered by email shortly after checkout
  • Free monthly updates
  • Pass or your money back

A failed UX Designer exam attempt costs another US$200 (US$100 for a retake) plus weeks of restudying. This pack is US$39, paid once, and refunded if you fail.

What makes the User Experience Designer hard

This is a Salesforce exam first and a UX exam second. Declarative design is the biggest section at 27%: Lightning App Builder, page layouts, Dynamic Forms, record pages and choosing the right out of the box component. The Salesforce Lightning Design System adds another 21%.

The general UX sections, discovery, UX fundamentals, human centered design and testing, make up the remaining 52%. Designers coming from outside Salesforce often find those comfortable and then lose marks on what the platform can do without code. Expect scenarios that ask for the simplest declarative option that meets the user need.

About the exam

The Salesforce Certified Platform User Experience Designer credential is for designers who apply UX principles on the Salesforce Platform. Salesforce aims it at candidates with at least 6 months in UX design and 3 to 6 months applying UX design concepts on the Salesforce Platform.

Questions before you buy

How quickly do I receive it?

Your PDF is prepared and sent to your email address after checkout, and you get a confirmation as soon as it is on its way.

Are updates included?

Yes. The pack is updated every month for as long as the exam is live, and updates are free for everyone who has bought it.

What if I fail the exam?

We refund the pack, or swap it for any other pack if you would rather keep studying. Sit the exam 7 to 30 days after buying, then send your official score report within 7 days of the exam date, as set out in the refund policy.

What is your pass rate?

99% of customers who prepare with a CertStash pack pass. If you do not, we refund the pack, or swap it for another pack.

Can I share it with colleagues?

Each purchase is licensed to one person. For a team, school or training organisation, email support@certstash.com for a licence that fits.

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