10 free Microsoft MB-800 practice questions with the correct answer and a full explanation for each, taken from the CertStash pack of 307 questions. Work through them, then open each answer to check your reasoning.
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Question 1
A company uses Dynamics 365 Business Central.
When users create sales documents, the system must display an alert that shows the customer's remaining credit. The alert must also notify the user if the customer has any overdue payments.
You need to configure a credit limit and overdue payment warning.
What should you do?
Show answer and explanation
Correct answer: C. Select Both Warnings in the Credit Warnings field.
The Credit Warnings field on the customer card allows you to select options that display alerts when creating sales documents. Setting this field to 'Both Warnings' triggers alerts for both credit limit violations and overdue payments, meeting both requirements of the scenario.
Why the other options are wrong
- A. The Block Customer field prevents transactions entirely rather than displaying warnings.
- B. The Late Payment Predict extension uses AI to forecast payment behavior but does not configure credit limits.
- D. Exact Cost Reversing Mandatory is an inventory costing setting unrelated to customer credit warnings.
Question 2
You configure a cloud-based printer in Dynamics 365 Business Central.
Purchase orders printed by users must automatically print to the cloud-based printer.
You need to create a setup record for the user, report, and printer combination.
On which page should you create the setup record?
Show answer and explanation
Correct answer: A. Printer Selections
The Printer Selections page is where you create setup records that map users, reports, and printers together. This page allows you to specify that a particular user printing a particular report (purchase order) should automatically route to a specific cloud-based printer.
Why the other options are wrong
- B. Printer Management is not a standard Business Central page for user-report-printer mappings.
- C. Report Layout Selection controls which layout variant prints, not which printer is used.
- D. Report Selection – Purchase filters which reports appear in purchase-related contexts, not printer routing.
- E. Document Sending Profiles configure email and electronic document delivery, not physical printer selection.
Question 3
You are implementing Dynamics 365 Business Central Online.
Users must be added to Business Central for the first time.
You need to add the users.
Which action should you use?
Show answer and explanation
Correct answer: A. Get New Users from Microsoft 365
The 'Get New Users from Microsoft 365' action in Business Central Online synchronizes Microsoft 365 directory users into Business Central for the first time. This is the standard mechanism for initially adding users to a Business Central Online environment.
Why the other options are wrong
- B. Creating entries on the User Setup page is for configuring permissions and preferences for existing users, not initially adding them.
- C. Update Users from Microsoft 365 refreshes existing user information rather than adding new users initially.
- D. Import User Groups relates to group memberships, not the initial addition of users to the system.
Question 4
A company uses Dynamics 365 Business Central.
The company wants to print financial statements by using a cloud-based printer.
You need to recommend the type of printer the customer should install.
Which type of printer should you recommend?
Show answer and explanation
Correct answer: B. System
System printers are cloud-based printers configured at the server level and apply universally to all users in Business Central Online. This type is appropriate for enterprise financial statement printing where a cloud-based printer serves the organization.
Why the other options are wrong
- A. Email printers are for sending documents via email, not printing to physical or cloud printers.
- C. Client default printers are locally installed on user machines, not cloud-based.
- D. Server default printers refer to on-premises server configurations, not cloud infrastructure.
Question 5
You create a test instance of Dynamics 365 Business Central and enter transactions for testing purposes. You create a production company instance in the same Business Central environment.
You need to copy the setup and master data from the test instance to the production instance without copying transaction data.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: B, C
B. Create and export a configuration package from the source company. Next, import into the destination company C. Use the Copy Data from Company function from the Configuration Worksheet page A configuration package exported from the source company and imported into the destination company transfers setup and master data while excluding transaction data. The Copy Data from Company function on the Configuration Worksheet page similarly copies non-transaction master data between companies in the same environment.
Why the other options are wrong
- A. Cloud Migration Management is for migrating from on-premises to online, not between companies in the same environment.
- D. The Copy function from the Companies page creates an identical duplicate including all transaction data, which violates the requirement to exclude transactions.
Question 6
You are implementing Dynamics 365 Business Central for a customer.
The customer wants to upload starting entries for all master data through a general journal on the last day of the current month.
You need to upload the data according to this requirement.
Which three functions should you select? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: A, B, E
A. Vendors Opening balance B. G/L Accounts Opening balance E. Customers Opening balance Vendors Opening balance, G/L Accounts Opening balance, and Customers Opening balance are the three functions used to create opening balance journal entries for master data. These are selected to upload initial balances through a general journal on the specified cutoff date.
Why the other options are wrong
- C. Calculate Inventory is an inventory valuation function, not an opening balance setup method.
- D. Get Standard Journals retrieves predefined journal templates but does not create opening balance entries.
Question 7
You are setting up and testing a workflow with approval hierarchy in Dynamics 365 Business Central.
In Approval User Setup, you configure the following users:
You create and enable an approval workflow. You configure the workflow to use the approver limit type Approver Chain.
To test the workflow, User1 creates a purchase order for $1,100 and runs the Send Approval Request function.
You need to identify the actions that occur when the workflow runs.
Which set of actions occurs?

Show answer and explanation
Correct answer: C. User2 will receive an approval request. Once User2 approves the request, User3 will receive an approval request. Once User2 and User3 approve the request, the purchase order is released.
When using the Approver Chain limit type, the workflow routes approval requests sequentially through the chain based on approval limits. User1 creates a $1,100 purchase order, which exceeds User1's $500 limit but falls within User2's $1,000 limit. User2 receives the first approval request. Once User2 approves it, the amount ($1,100) still exceeds User2's limit, so the request continues to User3 whose $5,000 limit covers the amount. User3 receives the second approval request and upon approval, the purchase order is released. User4, configured as a direct approver for User1, is not part of the sequential chain and does not participate in this Approver Chain workflow.
Why the other options are wrong
- A. User4 is a direct approver for User1, not part of the Approver Chain sequence, and the chain should route to User2 first based on the $1,100 amount.
- B. User3 would be the final approver but not the first; User2 must approve first since $1,100 exceeds User1's $500 limit but falls within User2's $1,000 limit.
- D. User1 cannot approve their own request; the chain starts with User2 as the first approver whose limit is exceeded by the $1,100 amount.
- E. User4 is not part of the sequential Approver Chain; the chain routes through User2 then User3, and User4 does not receive a request in this scenario.
Question 8
A customer has premium licenses for Dynamics 365 Business Central.
You need to make all actions and fields for the Manufacturing and Service modules available to users.
What should you do?
Show answer and explanation
Correct answer: B. Select the Premium option in the Experience field on the Company Information page.
Setting the Experience field to 'Premium' on the Company Information page enables all available functionality including Manufacturing and Service modules for users with premium licenses. This is the company-level setting that unlocks module availability.
Why the other options are wrong
- A. The D365 BUS FULL ACCESS user group controls permissions for existing modules but does not activate modules themselves.
- C. SUPER permission sets grant access to all functionality but do not activate premium modules at the company level.
- D. The D365 BUS PREMIUM user group does not exist as a standard predefined user group in Business Central.
- E. The Company Badge field is a cosmetic field for company identification and has no effect on module availability.
Question 9
You are implementing Dynamics 365 Business Central.
You are unable to view some expected functionality in the system.
You need to demonstrate the use of different options for assigning profiles to users.
In which three places can you assign profiles to users? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: A, B, D
A. Assign a User Group to the user. Assign the Profile to the User Group. B. Assign a Profile on the User Personalization page. D. Accept the default Profile. Profiles can be assigned by creating a User Group and assigning the profile to that group, then assigning users to the group; by directly assigning a profile on the User Personalization page; or by accepting the default profile if none is explicitly assigned. These three methods provide flexible profile management pathways.
Why the other options are wrong
- C. There is no profile assignment field on the User card itself; profile assignment occurs through user groups, personalization pages, or defaults.
- E. Profiles are not assigned by adding users to the Profile card; the relationship flows in the opposite direction.
Question 10
A customer is using Dynamics 365 Business Central.
The customer is currently sending quotes and invoices using postal services. The customer wants to begin sending quotes and invoices by email directly from Business Central.
You need to configure outbound email.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: A, D
A. Configure SMTP Mail Setup options. D. Run the Email setup assisted setup tool. Business Central supports two primary methods for configuring outbound email. Option A, SMTP Mail Setup, allows direct configuration of Simple Mail Transfer Protocol settings for sending emails through an external mail server. Option D, the Email setup assisted setup tool, provides a guided configuration wizard that automates the email setup process. Both are complete, functional solutions for enabling email delivery of quotes and invoices directly from Business Central.
Why the other options are wrong
- B. The Business Inbox in Outlook setup tool configures inbound email and email logging for tracking received messages, not outbound email sending.
- C. Email logging setup configures the tracking and logging of emails in Business Central, which is different from configuring outbound email delivery capability.
That was 10 of 307.
The full Microsoft MB-800 pack has all 307 questions, each with the answer, the explanation and why the other options are wrong, plus a questions-only copy for timed runs. US$39, paid once, with free monthly updates and a pass-or-your-money-back guarantee.
