10 free Microsoft AB-730 practice questions with the correct answer and a full explanation for each, taken from the CertStash pack of 86 questions. Work through them, then open each answer to check your reasoning.
Get all 86 questions (US$39) · Download these 10 as a PDF
Question 1
You are using Microsoft 365 Copilot to enhance your productivity in Microsoft Excel.
Which two tasks can you achieve by using Copilot in Excel? Each correct answer presents a complete the solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: C, D
C. Generate a summary of key insights from your data. D. Build a pivot table based on your data. Copilot in Excel analyzes your table and returns key insights such as trends, outliers, and comparisons, and it can add a PivotTable that summarizes the data for you. These are the analysis tasks Copilot is built for. Precise chart styling and detailed conditional formatting rule sets are still configured with Excel's own formatting tools.
Why the other options are wrong
- A. Copilot can highlight cells, but building and editing custom rule sets is done in the Conditional Formatting dialog.
- B. Inserting a chart with specific custom formatting is done with Excel's chart tools and formatting panes.
Question 2
You are using Microsoft 365 Copilot to enhance your productivity in Microsoft Word.
Which two tasks can you achieve by using Copilot in Word? Each correct answer presents a complete the solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: A, C
A. Insert a table of contents based on the headings in your document. C. Generate a summary of the key points in your document. Copilot in Word works with your document content. It can summarize the key points of a document and it can build a table of contents from the headings already in the file. Page margins and watermarks are manual page design settings applied from the Layout and Design tabs, so they are not Copilot tasks.
Why the other options are wrong
- B. Page margins are set manually on the Layout tab; Copilot does not change page setup.
- D. Watermarks are inserted from the Design tab and are not produced by Copilot.
Question 3
You are using Microsoft 365 Copilot to enhance your productivity in Microsoft Outlook.
Which two tasks can you achieve by using Copilot in Outlook? Each correct answer presents a complete the solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: B, C
B. Generate a draft response to an email based on the context of the conversation. C. Create a summary of unread emails in your inbox. Copilot in Outlook can generate draft responses to emails by understanding conversation context and suggesting appropriate replies, and can create summaries of unread emails to help users quickly understand key information in their inbox. These are context-aware content generation and summarization tasks that leverage Copilot's language understanding. Custom HTML signatures require manual technical configuration, and folder structure organization is a personal preference management task unrelated to AI capabilities.
Why the other options are wrong
- A. Custom HTML signatures with specific formatting are administrative customizations that do not require or benefit from Copilot's AI capabilities.
- D. Folder structure organization is a personal preference management task that Copilot cannot intelligently automate.
Question 4
You have a Microsoft 365 Copilot license.
You are preparing a business presentation by using Copilot in PowerPoint.
Which two tasks can you achieve by using Copilot in PowerPoint? Each correct answer presents a complete the solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: B, D
B. Create a slide layout based on the content of your presentation. D. Produce a summary slide based on the key points in your presentation. Copilot in PowerPoint can create slide layouts intelligently based on presentation content, analyzing themes and structure to suggest appropriate layouts, and can produce summary slides that consolidate key points from existing slides. These content-aware design and summarization tasks align with Copilot's strengths. Custom animations for specific objects require granular design control by the user, and design theme customization to match company branding is a subjective preference task better handled through manual theme selection.
Why the other options are wrong
- A. Custom animations for specific objects require precise user control over animation timing and effects that Copilot cannot reliably determine.
- C. Design theme customization for company branding involves subjective brand preferences that require manual selection rather than AI generation.
Question 5
You are using Microsoft 365 Copilot to enhance your productivity in Microsoft Teams.
Which two tasks can you achieve by using Copilot in Teams? Each correct answer presents a complete the solution.
NOTE: Each correct selection is worth one point.
Show answer and explanation
Correct answer: C, D
C. Create a meeting summary, including key decisions and action items. D. Draft a response to a channel message based on the context of the conversation. Copilot in Teams can create meeting summaries that capture key decisions and action items by analyzing meeting transcripts and discussions, and can draft responses to channel messages using conversation context to suggest appropriate replies. These are content summarization and contextual communication tasks that leverage Copilot's conversational AI. Muting and unmuting participants based on location involves meeting control features unrelated to AI, and custom backgrounds are personal video formatting preferences that do not require Copilot.
Why the other options are wrong
- A. Muting and unmuting participants based on location is a meeting control function unrelated to Copilot's AI capabilities.
- B. Custom background creation and application for video calls is a personal preference feature that does not require AI assistance.
Question 6
A colleague from another company shares a link to a prompt.
When you select the link, you receive the following response: "Prompt not found. Sorry, it looks like the prompt is no longer available."
What is a possible cause of the response?
Show answer and explanation

Question 7
You run a saved prompt and receive the following response: "You asked for a summary of File.docx. However, the file appears to be either empty, corrupted, or in a format that I cannot process."
What is a possible cause of the response?
Show answer and explanation
Correct answer: D. You do NOT have access to the file.
When Copilot reports that a file appears empty, corrupted, or in an unprocessable format, the most likely cause is that the user does not have access to the file, preventing Copilot from reading its contents properly. Without access permissions, Copilot cannot verify the file's actual state. Scheduling is not relevant to the execution failure, the choice of app does not typically cause this error, and using the wrong agent would produce a different error message.
Why the other options are wrong
- A. Not scheduling a prompt is unrelated to processing errors that occur during execution.
- B. Running from a web app versus desktop app does not typically cause file corruption detection errors.
- C. Using the wrong agent would produce a different error indicating agent incompatibility rather than file processing issues.
Question 8
You receive several images from a colleague.
You suspect that the images were generated by using Microsoft 365 Copilot.
What can you use to verify whether the images were AI-generated?
Show answer and explanation
Correct answer: C. content credentials
Content credentials are metadata that can verify whether an image was generated by AI tools like Microsoft 365 Copilot by embedding provenance information about the creation process and tool used. This is the standard verification method for AI-generated content. File names are user-assigned labels with no verification capability, watermarks can be added to or removed from any image, and file descriptions are user-created text without authentication properties.
Why the other options are wrong
- A. File names are arbitrary user-assigned labels that provide no reliable verification of image origin.
- B. Watermarks can be added to or removed from images and do not provide verified authenticity.
- D. File descriptions are user-written metadata that cannot authenticate the actual generation method of an image.
Question 9
You are a merchandiser who is planning for the upcoming season.
You prompt Microsoft 365 Copilot to suggest which products to stock based on historical sales data. Without reviewing the suggestions or checking current market trends, you place a large order based solely on the output of Copilot.
What is this an example of?
Show answer and explanation
Correct answer: B. overreliance
Overreliance occurs when a user depends too heavily on AI output without verification or critical analysis. The scenario describes placing a large order based solely on Copilot suggestions without reviewing them, checking market trends, or applying human judgment. This is the definition of overreliance on AI recommendations.
Why the other options are wrong
- A. Verification is the opposite of what occurred here, the user explicitly did NOT verify the suggestions.
- C. Fabrication refers to AI generating false information, not to a user's decision-making process based on AI output.
- D. Prompt injection is a security attack involving malicious input to manipulate AI behavior, not relevant to this scenario.
Question 10
You are comparing the difference between Microsoft 365 Copilot and Microsoft 365 Copilot Chat.
What is available in both versions?
Show answer and explanation
Correct answer: B. Copilot Pages
Copilot Pages are available in both Microsoft 365 Copilot and Microsoft 365 Copilot Chat, allowing users to create and manage collaborative documents across both versions. The Researcher agent and Copilot Notebooks are specific features not available in both versions.
Why the other options are wrong
- A. The Researcher agent is not available in all versions of Microsoft 365 Copilot.
- C. Copilot Notebooks is a specific feature not uniformly available across both Copilot versions.
That was 10 of 86.
The full Microsoft AB-730 pack has all 86 questions, each with the answer, the explanation and why the other options are wrong, plus a questions-only copy for timed runs. US$39, paid once, with free monthly updates and a pass-or-your-money-back guarantee.
